Hertz Customer Service Phone Number

Hold time now: 20 mins (avg 10)
Best time to call: 10:15am
New customers: 844-210-7245
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3
Hertz's #1 Phone Number

Other customers got on the phone recently because:

I have a booking with Hertz in Miami in * weeks. I have held my licence for more than...
can not log in to my account
Need to cancel a reservation not working online
Do you have pick up service? We are in Princeville at the St Regis
Charged $*.** for gas even though we Opted to have you fill it upon return with a lower...
At mco Orlando airport counter on representatives here !!
Vomit and ***** in car. Multiday complaint. Please call
Questions about renting a car for a week, with low gas mileage.
I need my login user name and password. *I don't remember the information
I need my gold member number
I left my cell phone in a rental car at the Mesa AR. Return center. I place the keys in...
not getting email of reservations
Hello, I am contacting you because I have had two reservations in which i was not award...
I need to provide the hertz rental in Siena Italy with a new credit card number to pay...
Help me with my issue

Hertz Customer Service Phone Number 800-654-3001 - Info & Statistics

Phone number to dial800-654-3001
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial10:15am
Navigate phone maze to a humanPress 3
Average wait10
Current wait20
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication80%
Quality of help87%
Customer votes6,044
Best phone number800-654-3131
Information last updatedWed Jan 22 2020 09:00:00 GMT+0000 (UTC)

Hertz's 800-654-3001 Customer Service Number

This Hertz phone number is ranked #3 out of 6 because 46,038 Hertz customers tried our tools and information and gave us feedback after they called. The reason customers call 800-654-3001 is to reach the Hertz Customer Service department for problems like Lost and Found, Change Reservation, Problem With a Rental, Refund a Charge, Find a Reservation. As far as we can tell, Hertz has call center locations in Alabama or Oklahoma and you can call during their open hours Mon-Fri 7am-7pm CST. Hertz has 6 phone numbers and 8 different ways to get customer help. We've compiled information about 800-654-3001 and ways to call or contact Hertz with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Hertz

Calling Hertz at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Hertz Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Hertz's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Hertz's phone numbers against each other.

Contacting Hertz in General

While 800-654-3001 is Hertz's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-654-3131 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Hertz help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Hertz.
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