Hertz Customer Service Phone Number

800-654-3001
Hold time now: 23 mins (avg 16)
Best time to call: 1:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3
This is not the most popular Hertz phone number (it's ranked #2). Most customers call 800-654-3131 for support: Click here for best option

Other customers got on the phone recently because:

Serious breech of contract with Uber Rental program. The vehicle is not able to be use...
The car i bave rented has a issue with fuel pump
I just looked at the rental agreement sent to my email about my current in progress ren...
When I checked out with my rental car on May ** my charges were ***.**. Then a charge p...
Business was closed when I tried to pick up my rental at *:**.
I made a reservation for the Naples, Italy train station site for ** May ****, but I n...
I have serious issues with the breaks. I reported the problem first to the rental locat...
Additional charge on credit card. Would like to confirm this will be refunded.
RESERVATION NUMBER:**K********B**We prepaid through Hertz and they swiped $*** off my a...
I’m trying to find out can I pay over the phone for a rental
I received a $** charge after returning my vehicle and I'm not sure what it is. Can thi...
Conf* K********E**Due to aircraft maintenance problems we have been rebooked AGAIN to l...
Reservation change request for today, **** in PHX, AZ, Confirmation *K********E*.*AA...
Question as to whether the ***$ hold can be released from the payment due to not having...

Help me with my issue

Hertz Customer Service Phone Number 800-654-3001 - Info & Statistics

Phone number to dial800-654-3001
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial1:45pm
Navigate phone maze to a humanPress 3
Average wait16
Current wait23
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication74%
Quality of help53%
Customer votes6,038
Best phone number800-654-3131
Information last updatedTue May 24 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Hertz's 800-654-3001 Customer Service Number

This Hertz phone number is ranked #2 out of 5 because 46,038 Hertz customers tried our tools and information and gave us feedback after they called. The reason customers call 800-654-3001 is to reach the Hertz Customer Service department for problems like Lost and Found, Change Reservation, Refund a Charge, Problem With a Rental, Find a Reservation. As far as we can tell, Hertz has call center locations in Alabama or Oklahoma and you can call during their open hours Mon-Fri 7am-7pm CST. Hertz has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 800-654-3001 and ways to call or contact Hertz with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Hertz

Calling Hertz at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Hertz Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Hertz's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Hertz in General

While 800-654-3001 is Hertz's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-654-3131 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Hertz help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Hertz Contact Info

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