Hertz Customer Service Phone Number

800-654-3001
Hold time now: 21 mins (avg 11)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3
This is not the most popular Hertz phone number (it's ranked #2). Most customers call 800-654-3131 for support: Click here for best option

Other customers got on the phone recently because:

rental agreement * H************On the way to return rental truck, I had an accident an...
I just want to confirm a reservation. I have been having trouble reaching anyone as it...
I need a copy of my rental agreement on a blue altima, my first rental car in wake fore...
I have been trying for * weeks to cancel a reservation.
I dnt owe anything to hertz I want to know why I can’t rent . Everything been crazy wit...
I just returned my rental car to **** international drive Orlando Florida and I realize...
Need to cancel reservations on *J********B*
Need to update my Platinum account
Receiving mail for a person that has never lived at our address.
Need a receipt for rental record number M******* *
DoNotRent List Phone Number not picking up. Need this resolved immediately. Please help.
Need to change reservation, cannot do it via website, having to phone in.
$*** hold charge was added to the final cost (interior clean fee). Told it was temporary.
Issue with my reservation. Not showing on app. ***-******* Kuhn**Need to be picked up a...

Help me with my issue

Hertz Customer Service Phone Number 800-654-3001 - Info & Statistics

Phone number to dial800-654-3001
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm CST
Best time to dial9:30am
Navigate phone maze to a humanPress 3
Average wait11
Current wait21
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication79%
Quality of help88%
Customer votes6,044
Best phone number800-654-3131
Information last updatedSat Jan 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Hertz's 800-654-3001 Customer Service Number

This Hertz phone number is ranked #2 out of 5 because 46,038 Hertz customers tried our tools and information and gave us feedback after they called. The reason customers call 800-654-3001 is to reach the Hertz Customer Service department for problems like Lost and Found, Change Reservation, Problem With a Rental, Refund a Charge, Find a Reservation. As far as we can tell, Hertz has call center locations in Alabama or Oklahoma and you can call during their open hours Mon-Fri 7am-7pm CST. Hertz has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 800-654-3001 and ways to call or contact Hertz with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Hertz

Calling Hertz at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Hertz Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Hertz's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Hertz in General

While 800-654-3001 is Hertz's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-654-3131 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Hertz help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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