Hertz Customer Service

Contact Hertz & solve common issues

Use Hertz's Phone Number

Hertz's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Hertz. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting Hertz customer support

Below you can compare and contrast the 10 ways to contact Hertz by looking at which ones are the fastest and which ones other customers recommend the most for solving Hertz customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Hertz across the following channels: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
800-654-3131
Customer Service
21 mins126
800-654-5060
Roadside Assistance
12 mins23
Live Chat at hertz.com
Customer Service
38 mins386
877-826-8782
Hertz.com Assistance
2 mins61
800-654-3001
International Future Reservations Customer Service
13 mins307
Online Help at hertz.com
Customer Service
< 2 hrs247
800-654-4173
Past Rental Billing Customer Service
2 mins156
customerrelations@hertz.com
Customer Service
< 3 hrs298
888-777-6095
Customer Service
3 mins69
Online Help at hertz.com
Customer Service
< 2 hrs349

Hertz: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Hertz.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Hertz customer support problems.

Recent reasons customers contacted Hertz:

it's regarding order K********E*. I would like to make sure we add a baby car seat to t...
Need to upload insurance docs to Uber account from hertz
password reset issue*it does not recognize my id number
I cannot reset my password online and i am locked out of my account.
I join hertz recently and I withdraw for the first time it was successful, my second wi...
We rented a car a few hours ago at the Albany airport. We left a black cylindrical case...
When delivered the car the agent said everything was fine and give me a document to sig...
Issue with hold and extending rental
Please refund K**********
I would like to make sure I am not on the do not rent list l. I want to make sure I am...
Are your company involved in investment platform I want to know about your investment...
To whom it may concern. Hi Rodrick Williams return the rental card when it was supposed...
I need to speak to someone at the Louisville airport SDF Hertz car rental. I'm having i...
I need to speak to someone about my current rental that I am having issues with. Please...
More customer issues

Help me with my issue

Does GetHuman work with Hertz?

GetHuman does not work with Hertz's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Hertz at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Hertz's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Hertz at a Glance

Hertz has 1 chat option
Hertz has 1 customer email
Hertz has 2 help forums
Hertz has no twitter handle
Hertz has no facebook page
Contact information overview

Answered on this page:

What is the Hertz Ultimate Choice?
What is Hertz Gold Plus Rewards?
What is the Hertz Fuel Purchase Option?
What Do I Do If I Have a Problem with My Hertz Rental?
Solutions to common issues

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