Customer Service

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Recently Reported Customer Problems

I would like to change my email address from *****@********@***.com. Tha...
I need to cancel my subscription, we are moving . Don’t have time right now. I will get it ba
I need to cancel my subscription, we are moving . Don’t have time right now.
I am bein charged $** dollars for a subscription I didn’t sign up for I would like to c...
I found my husbands number from AncestryDNA could you use the number and find his resul...
Not easy to get the information needed
My wife and I did our dna and think it's combined on the internet?
I need to report someone on my ancestry and my indian heritage and I can sent all of th...
I just tried to renew my ancestry account paid through paypal but it set me up as a new...
I only wanted the free trial and they charged my card. I want the $**.** debit placed b... My husband and I both had our DNA done, but only mine Terry Steele Miller...
Ordered a dna test a couple of weeks ago & want to check status
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Get help with my issue Customer Reviews

I tried to access the website over the weekend as my subscription...


You are looking up customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. also goes by or is associated with the names LLC, Ancestry. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services. is associated with terms like private, e-commerce & marketplaces, information technology & services, internet, technology, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Seniornet, They employ 1,342 people according to customers in the know.

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