Ancestry.com Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting Ancestry.com

Contact Ancestry.com
See the best way to reach Ancestry.com customer support and compare their phone number, email address, and help-desk.
OR - GetHuman can give you guidance for your exact issue and help you get attention faster:
Get help with my issue

Common Problem Categories

As reported by Ancestry.com customers to GetHuman in the last 60 days
Can't login to account: 482 inquiries
Technical support: 1,247 inquiries
Cancel Subscription: 740 inquiries
Problem with Ancestry DNA: 1,466 inquiries
Missing test results: 709 inquiries

About Ancestry.com

If you're here looking up Ancestry.com customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Ancestry.com also goes by or is associated with the names Ancestry.com LLC, Ancestry. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services. Ancestry.com is associated with terms like private, e-commerce & marketplaces, information technology & services, internet, technology, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Seniornet, Genealogy.com. They employ 1,342 people according to customers in the know.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!