Ancestry.com Customer Service

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Contacting Ancestry.com

Compare Ancestry.com's phone number, email address, and help-desk.
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Recently Reported Customer Problems

I just opened my dna kit and the blue liquid was never in the top. It looks like it has...
New payment info entered and accepted but still has message service will be suspended i...
i was informed that my account was up for renewal. i did not authorize r...
I called about issuing a refund to my account about * to * days ago. I wanted to make s...
How do I access a Private Tree after I have been invited to do so and given the info I...
I am still waiting for a response to my case number ******** since **th December *****T...
We received an ancestry.com membership from our daughter for Christmas. It was suppose...
I purchase a gift membership for someone, the date of their notification is not until J...
My father was deleted from my family tree, and years of work on his ancestry disappeare...
Two charges to my American express account. Dec ** and Jan. *.
I need help connecting my DNA with my tree . SO NO MISTAKES BUILDING THE FAMILY TREE .
I ordered Ancestry to help with our family tree.*Now it seems * emails are active on my...
See all reported issuesGet help with my issue

Ancestry.com Customer Reviews

2.00 out of 5 | 5,033 reviews
I tried to access the website over the weekend as my subscription... · 2d ago

About Ancestry.com

If you're here looking up Ancestry.com customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Ancestry.com also goes by or is associated with the names Ancestry.com LLC, Ancestry. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services. Ancestry.com is associated with terms like private, e-commerce & marketplaces, information technology & services, internet, technology, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Seniornet, Genealogy.com. They employ 1,342 people according to customers in the know.

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