Ancestry.com Phone Number

Calling Ancestry.com customer service faster by GetHuman

800-262-3787
Customer service
Current Wait: 12 mins (11m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get to a live person fastest: Press 3 then 4
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.
Report your Ancestry.com issue: GetHuman walks you through to resolution with our best tools, fastest contacts, reminders, follow-up and more!

Customer Number 800-262-3787 - by the Numbers

Phone number to dial
800-262-3787
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:15am
Navigate phone maze to a human
Press 3 then 4
Average wait
11
Current wait
12
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or email or web
Quality of communication
51%
Quality of help
52%
Customer votes
2,137
Information last updated
Tue May 15 2018 08:00:00 GMT+0000 (UTC)

Ancestry.com's Best Toll-Free/800 Customer Phone Number

This is Ancestry.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ancestry.com agent. This phone number is Ancestry.com's Best Phone Number because 70,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-262-3787 include Can't login to account, Technical support, Cancel Subscription, Problem with Ancestry DNA, Missing test results and other customer service issues. The Ancestry.com call center that you call into has employees from Utah and is open 24 hours, 7 days according to customers. In total, Ancestry.com has 1 phone number. It's not always clear what is the best way to talk to Ancestry.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ancestry.com - by phone or otherwise

While 800-262-3787 is Ancestry.com's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Ancestry.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via support@ancestry.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Ancestry.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ancestry.com.
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