National Financial Services LLC Customer Service

Phone Number & Contact Info

Calls may be recorded and monitored. For privacy information, visit fidelity dot com slash privacy.
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If you are calling with questions regarding investor accounts held at National Financial, please press one.
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Calling this National Financial Services LLC Customer Number

By Christian Allen

Apr 15, 2024

When calling this number, it's important to remember that National Financial Services is a branch of Fidelity Investments. As such, any calls made regarding National Financial Services will fall under the Fidelity umbrella, and will likely lead to speaking with someone from Fidelity.

When I called, I was told that all calls are monitored and recorded and asked if my call was regarding National Financial Services and its investments. I hit the button saying that it was, and I was taken to the next menu for such calls.

Upon reaching this menu, I was told that I would be able to contact the investments line directly in the future, and I was provided with a direct number to them to do so. I was then told that nobody was available to take my call, and I would need to try my call again during Fidelity's business hours. At that point, the system automatically hung up.

Overall, I was not impressed with either the automated system or the information available about this phone number. A search of this number online does nothing to tell you that Fidelity controls this number now, and the first result you get actually comes from a totally different company, National Financial Services, Inc. That site confirms that this is the correct number for National Financial Services LLC, but there is no such confirmation on a National Financial Services LLC website or on Fidelity's websites.

The automated system doesn't offer any kind of help after hours, leaving you stuck if you have to call them outside of standard business hours. That's not very helpful to customers, as the automated system should at least provide some information. Based on this call, I really wouldn't want to use this phone number to get assistance if I needed it.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

This is National Financial Services LLC's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Financial Services LLC agent. This phone number is National Financial Services LLC's best phone number because 2,058 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-7053 include I received a 1099-R from a com and other customer service issues. Rather than trying to call National Financial Services LLC first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, National Financial Services LLC has 5 phone numbers. It's not always clear what is the best way to talk to National Financial Services LLC representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for National Financial Services LLC. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like National Financial Services LLC. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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