© GetHuman Inc.

Enterprise Rent-A-Car Customer FAQ

Top Answers & How-to Guides

What is Enterprise Rent-A-Car's Phone Number?

The question we are asked most often is about how to talk to Enterprise Rent-A-Car customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Enterprise Rent-A-Car customer service, get an answer now.

Recent Enterprise Rent-A-Car Customer Questions

Can I rent a truck from enterprise with a debit card

Yes, you can rent a truck from Enterprise Rent-A-Car using a debit card. However, there may be additional requirements and a hold placed on your account for the estimated rental charges plus a security deposit. It's best to check the specific terms and conditions at your rental location.
Asked Apr 17, 2025 12:02 AM

Why do have to pay another deposit if I am still going to keep the vehicle but have to sign a new contract

When signing a new contract, a deposit may be required as part of the updated terms. This deposit secures the vehicle for the extended rental period and ensures compliance with the new contract conditions. The amount may vary based on the vehicle type and rental duration. It's standard practice to protect both parties involved in the rental agreement.
Asked Dec 5, 2024 8:35 PM

Help me with my Enterprise Rent-A-Car customer service issue

Rental Requirements

What are the requirements to rent a car?

To rent a vehicle from Enterprise Rent-A-Car, renters must typically be at least twenty-one years old, hold a valid local...

What is the minimum age to rent a car?

The general minimum age to rent a car from Enterprise Rent-A-Car is 21, but fees and restrictions apply for drivers aged 21 to...

Do I need insurance to rent a car?

When renting a vehicle from Enterprise Rent-A-Car, customers can choose from various insurance options, though insurance isn't...

Can I rent a car if I have a debit card instead of a credit card?

Enterprise Rent-A-Car allows debit card usage for rentals but stipulates certain conditions. Customers must present a valid ID...

Rental Options

What types of vehicles are available for rent?

Enterprise Rent-A-Car provides a wide variety of vehicles to cater to different customer needs, including economy cars,...

How long can I rent a car for?

Enterprise Rent-A-Car allows rentals from a minimum of twenty-four hours to several weeks or months, with the potential for...

Is there a mileage limit on rented vehicles?

Enterprise Rent-A-Car often has different mileage policies based on the rental type and vehicle. Many standard rentals feature...

Rental Location and Policies

Where can I find the nearest Enterprise Rent-A-Car location?

To locate the nearest Enterprise Rent-A-Car, visiting their official website is a great option. The site features a location...

What is the cancellation policy for a rental reservation?

The cancellation policy at Enterprise Rent-A-Car depends on the type of reservation and rental agreement. Typically,...

Can I add additional drivers to my rental agreement?

Enterprise Rent-A-Car allows additional drivers on rental agreements, but they must meet the same requirements as the primary...

What happens if the car breaks down during my rental period?

In the event of a breakdown with a rental vehicle from Enterprise Rent-A-Car, customers should pull over safely, activate...

What forms of payment are accepted for car rentals?

Enterprise Rent-A-Car usually accepts major credit cards like Visa, MasterCard, American Express, and Discover, and some...
We look to the Enterprise Rent-A-Car issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Enterprise Rent-A-Car issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!