What is the cancellation policy for a rental reservation?

Asked a year ago
The cancellation policy for a rental reservation with Enterprise Rent-A-Car allows customers to cancel their reservation without any fees if done at least 24 hours before the scheduled pick-up time. However, a cancellation made within 24 hours of the reservation will result in a fee equal to one day's rental rate. For prepaid reservations, if the cancellation is made more than 24 hours prior to the scheduled pick-up time, the amount will be refunded minus a cancellation fee. If the reservation is cancelled within 24 hours, no refunds will be provided. It is important to note that cancellation policies may vary based on location, type of reservation, and any promotional offers, so it is always recommended to review the specific terms and conditions displayed during the booking process.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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