Toll-free · 24 hours, 7 days · Calling this Enterprise Rent-A-Car number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Press 3 at prompt, then press 1 for US and Canada Customer Care, or 2 for International Customer Care. · Are you calling to reserve a vehicle? Yes or No. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · For Enterprise Rent a Car PLUS member service · Are you calling to reserve a vehicle? Yes or No. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Enterprise Rent-A-Car below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Enterprise Rent-A-Car phone number to document the phone system.
Here is how our research team describes the way the Enterprise Rent-A-Car phone system greets you: Are you calling to reserve a vehicle? Yes or No.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Answer all questions, "No".
Below are some clips we've found from Enterprise Rent-A-Car's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Enterprise Rent A Car.
Calls are monitored and recorded for quality assurance.
For information about our privacy policy, please visit privacy dot d h I dot com.
Please respond to the following questions by saying yes or no.
Are you calling to reserve a vehicle?
Yes or no?
Thanks.
Would you like to update an existing reservation?
Thanks. Are you calling for support with your enterprise plus membership?
I didn't understand your response. Let's try again.
Please say yes or no. Are you calling for support with your enter Thanks.
Are you in a rental vehicle and been involved in an accident or experiencing mechanic?"
Excerpt from a call with Enterprise Rent-A-Car
Tuesday, March 26, 2024 1:25 PM
The first phone menu
"Thank you for calling Enterprise Rent A Car.
Calls are monitored and recorded for quality assurance.
For information about our privacy policy, please visit privacy dot p h I dot com.
Please respond to the following questions by saying yes or no.
Are you calling to reserve a vehicle?
I didn't understand your response. Let's try again.
Please say yes or no. Are you calling to reserve a vehicle?
Sorry. I still didn't understand your response.
To repeat this menu, press nine.
Please select from the following options. If you're calling to reserve a vehicle, press one.
If you would like to update an existing reservation, press two."
Excerpt from a call with Enterprise Rent-A-Car
Wednesday, June 19, 2024 4:46 AM
What are the hours and when should I call?
Enterprise Rent-A-Car operates the call center for this 800-264-6350 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 997 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Enterprise Rent-A-Car call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Enterprise Rent-A-Car phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Enterprise Rent-A-Car staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Enterprise Rent-A-Car is Sunday.The most busy day to call is Thursday, which averages 38% more phone calls by comparison.Again, this is based on a sample of 997 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
To find the closest Enterprise Rent-A-Car location, you can easily access our convenient location finder tool on our website. Simply visit our homepage and click on the "Locations" tab at the top of the page. This will direct you to a search bar where you can enter your address, city, or postal code. The tool will then display a list of nearby Enterprise offices, along with their respective contact information and hours of operation. Additionally, you can also call our toll-free customer service line, and one of our helpful representatives will assist you in locating the nearest Enterprise Rent-A-Car location based on your current location or destination. With a vast network of branches across the country, we strive to ensure that finding our offices is a quick and effortless process.
To rent a car from Enterprise, there are a few requirements that need to be met. First, the renter must be at least 21 years old, except in Michigan and New York where the minimum age is 18. Secondly, a valid driver's license, credit card, and proof of full-coverage insurance are necessary. International renters may need additional documents such as a passport and a return airline ticket. If the renter is between the ages of 21 and 24, an additional underage surcharge might apply. It is vital to note that specific requirements may vary by location, so it is recommended to check with the specific branch for any additional conditions. By meeting these requirements, customers can quickly and conveniently rent a car from Enterprise.
The minimum age to rent a car at Enterprise Rent-A-Car is 21 years old. However, there are certain restrictions and additional fees for drivers between the ages of 21 and 24. Young renter fees may apply, and the availability of certain vehicle types might also be limited. Drivers aged 25 and above are not subject to any additional fees or restrictions. Furthermore, it is important to note that all drivers, regardless of age, must have a valid driver's license and a major credit card in their name to complete the rental process. It is recommended to review the specific terms and conditions for renting a car at Enterprise based on the desired location and age of the driver.
Click the link above to get answers to just about any Enterprise Rent-A-Car customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Enterprise Rent-A-Car, and their purpose. Are any of these similar to the reason you are trying to call?
Car drop-off confirmation: "I just wanna confirm that the rental is closed."
- From a call lasting 9m 26s , Dec 3, 2024 2:27 PM
Early car return and shuttle service: "I have to return the car by three thirty in the morning."
- From a call lasting 14m 5s , Nov 23, 2024 8:04 PM
Inquire about age requirement: "I’m actually calling to inquire about the age requirement for renting a car from Enterprise."
- From a call lasting 1m 11s , Nov 23, 2024 5:03 PM
Age requirement inquiry: "I just want to know what the age requirement is for renting from Enterprise."
- From a call lasting 1m 50s , Nov 23, 2024 5:01 PM
Information about why customers call Enterprise Rent-A-Car is extracted from issues that customers have reported to GetHuman.
Enterprise Rent-A-Car, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Enterprise Rent-A-Car Customer Help Desk / Web Support
As a last, sometimes only, resort- Enterprise Rent-A-Car customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Enterprise Rent-A-Car's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Enterprise Rent-A-Car agent. This phone number is Enterprise Rent-A-Car's best phone number because 20,922 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-264-6350 include Change a Booking, Make a Booking, Complaint, Refund, Overcharges and other customer service issues. The Enterprise Rent-A-Car call center that you call into has employees from Missouri and is open 24 hours, 7 days according to customers. In total, Enterprise Rent-A-Car has 4 phone numbers. It's not always clear what is the best way to talk to Enterprise Rent-A-Car representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Enterprise Rent-A-Car. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Enterprise Rent-A-Car. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.