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Allegiant Customer Service

Phone Number & Contact Info

Allegiant's Best Phone Number

702-505-8888
Calls Customer Service·Most popular Allegiant number
Q:

How do I talk to a live human at Allegiant?

A:Press 4 and a representative will come on the line.
Q:

Does Allegiant offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 61 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. How is this calculated?

Allegiant Customer Phone Numbers

Corporate Offices

702-851-7300
24 hours, 7 days · Select "Other Options" or press 2 · For new reservations or to make changes to existing reservations, press 1. For additional information, press pound, and one of our customer service agents will answer your call.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Allegiant phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 and a representative will come on the line.
Here is how our research team describes the way the Allegiant phone system greets you: Check status of flight, press 1. Book new travel, press 2. To modify an existing reservation, press 4. For all other questions, press 4.

What are the hours and when should I call?

Allegiant operates the call center for this 702-505-8888 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 11,546 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allegiant phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allegiant staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Allegiant is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 11,546 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Allegiant

In summation, the best day to call Allegiant is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Allegiant staffs the call center well on Monday.

Calling this Allegiant Customer Number

Jeff Whelpley is the editor / author responsible for this content.
May 3, 2024

Allegiant Air is a budget airline that is based in the United States. Despite its emphasis on low-cost airfares, Allegiant Air is in the top-ten American commercial airlines and gets a large number of requests for customer service every day.

Why Do People Call Allegiant Air Customer Support?

People call Allegiant Air Customer Support for a range of reasons, including:

  • Purchasing, changing, rebooking and canceling tickets
  • Questions about flight schedules and changes
  • Baggage claim issues
  • Reporting lost items
  • Making special arrangements for people with disabilities, pets, or unescorted minors
  • Getting information about MyAllegiant Rewards, Allegiant Air's frequent flyer program
  • Technical support with using the Allegiant Air website
  • Researching credit card charges

Best Practices for Calling Allegiant Air Customer Service

There are several things that you can do to make your call to Allegiant Air customer service go more smoothly:

Before calling, make sure that you have relevant documentation handy. This includes flight numbers, your passport (for international travel), the credit or debit card you used to pay your fare, billing statements, your MyAllegiant Rewards number, baggage claim checks or any correspondence regarding your issue.

Have some way of taking notes during your conversation. This can come in handy if you have to take down a confirmation or cancelation number, or if you eventually need to escalate your concern.

If you are calling for website technical support, make sure you are in front of your computer so that you and the Allegiant Air customer service agent can troubleshoot together.

How do Consumers Feel About Calling Allegiant Air Customer Service?

Allegiant Air is a budget airline with strict policies about rescheduling fares and extending refunds. As a result, Allegiant Air customer service representatives frequently have to deliver bad news to callers, as a change in a schedule or circumstances often means that the customer is out some money.

As a result, many people report dissatisfaction with Allegiant Air customer service, though it is not always clear whether the problem is with the service itself or the limited amount of assistance that an Allegiant Air representative can provide if the request concerns a changed or canceled airfare.

What Kind of Issues can Allegiant Air Customer Service Representative Resolve?

Allegiant Air customer service representatives can resolve most issues that concern passengers, including booking flights, changing and canceling flights, advising on flight schedules, assisting with lost and delayed luggage and helping with special situations, such as flying pets or children who are alone.

What Can't Be Resolved With a Call to Allegiant Air Customer Service?

Allegiant Air customer service cannot provide assistance with issues outside the airline's control, such as passport issues or airport facilities, including items lost within an airport and security delays.

What Should You Do If You Have an Unsuccessful Call with Allegiant Air?

If you get off the phone with Allegiant Air customer support and feel as though your issue was not resolved or that your questions weren't answered properly, don't give up. You may still have options.

First, review the notes that you took during your call. Try to identify areas of miscommunication. This can be useful when you call back.

Next, call Allegiant Air again. The next agent that you speak to may be better able to understand your concern and get it resolved.

If you are unable to resolve things after two calls to Allegiant Air, try a different method of contact. These methods include live chat, email and social media. Working with Allegiant Air using these mediums has the advantage of providing you with a written transcript of your conversation, which can be helpful if you have to file a dispute with your credit card company or take other action involving a third party.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Allegiant

If you have time to do a bit of reading before you call Allegiant, we recommend you read over some of our problem-specific articles.

What is Allegiant's baggage policy?

Allegiant's baggage policy allows passengers to bring one personal item on board for free. This item should fit under the seat in front of you, such as a purse or small backpack. However, if you wish to bring a larger carry-on bag or checked luggage, fees apply. Carry-on bags must fit in the overhead bin and are subject to size restrictions. Fees vary depending on the route and booking method, so it is advisable to check Allegiant's website or contact customer service for specific details. Additionally, overweight and oversized bags may incur additional charges. Allegiant advises customers to review its baggage policy carefully to avoid any surprises or inconvenience at the airport.

Can I request special assistance or accommodations for a disability or medical condition on Allegiant flights?

Yes, Allegiant Airlines is committed to providing special assistance and accommodations for passengers with disabilities or medical conditions. To ensure a comfortable and smooth journey, passengers needing assistance can request it during the booking process. This can include assistance with mobility, medical equipment, or visual/hearing impairments. Allegiant advises contacting their Reservations Center at least 24 hours before the scheduled flight departure to discuss specific requirements. The airline offers priority boarding and strives to accommodate individual needs to the best of their ability. Allegiant works diligently to ensure accessibility and a positive travel experience for all passengers, demonstrating their dedication to inclusivity and customer satisfaction.

Can you get a refund on Allegiant flights?

Flight cancellations can be caused by unexpected changes in weather or other factors, making it important to know your airline's cancellation policy to avoid fees. Allegiant Airlines focuses on providing exceptional services to leisure travelers in

Top Allegiant customer service problems

Click the link above to get answers to just about any Allegiant customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Allegiant Customer Service Contacts

There are of course other ways to contact Allegiant customer service besides the phone. Below we list the best ones, by medium.

Allegiant Customer Service Live Chat

allegiantair.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Allegiant provides this option.

Allegiant Customer Service on Facebook / Messenger

Some customer service teams, like that of Allegiant, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Allegiant Customer Help Desk / Web Support

allegiantair.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Allegiant customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Allegiant's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allegiant agent. This phone number is Allegiant's best phone number because 69,276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 702-505-8888 include Baggage Problem, Refund Flight, Change Ticket Info, Flight Inquiry, Special Request and other customer service issues. The Allegiant call center that you call into has employees from Nevada and is open 24 hours, 7 days according to customers. In total, Allegiant has 2 phone numbers. It's not always clear what is the best way to talk to Allegiant representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Allegiant. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Allegiant. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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