Maytag Phone Number
Calling Maytag customer service faster by GetHuman
Current Wait: 24 mins (21m avg)
Hours: Mon-Fri 9am-7pm EST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3 say the type of appliance you are calling about, then "yes, or no" then "service help", then "no" finally give the phone number your unit is registered with
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Reasons customers like you called recently
Good afternoon**I ordered a refrigerator October **, **** from Appliance warehouse Seab...
In **** I purchased a Maytag Washing Machine. I want to know if this model MVWB***FW...
How long does it take to get a brand new stainless steel refrigerator?
How long it takes for refrigerator?
Just purchased a Dryer. Mn MEDB***FC. Started and no load and it is making a click sou...
trying to find out if maytag model MVW****HC available in Canada, the "MAYTAG EXPERIENC...
Maytag dishwasher has phantom leak. This leak happens out of the blue every so often an...
I bought a washer on September ****, washer broke on January **** and we placed a repai...
My name is Melissa Kilpatric & I’m calling, again, about my dryer.
This is not a complaint. I need help choosing a Maytag dishwasher to replace the one I...
Went to start my laundry the sensor came on for sensor fill it goes for a little bit th...
I would like to have explained what is the difference between the model numbers nvwp...
My washer is making a loud noise and I have a ** year warranty we haven't used it in...
needed parts and never came back
Dishwasher: Model * MDB ****SDZ*. Bought in **** and installed by Lowe's.*On closing th...See more recent reasons for calling
Help me with my issue
Our Editor's Notes on Maytag's Phone-Based Customer Care
Maytag is a major American brand of home appliances with a particular emphasis on laundry machines. As one of the largest, and oldest, home brands in the US, it isn't surprising that Maytag gets a lot of requests for customer service.
Why Do People Call Maytag Customer Support?
People call Maytag customer service for a range of reasons, including:
- Placing, changing, or canceling orders
- Requesting help in finding a Maytag retailer
- Technical support and troubleshooting for Maytag appliances
- Requests for service and warranty coverage
- Technical support for using the Maytag website
- Requesting service calls
- Billing issues
Best Practices for Calling Maytag Customer Service
There are several things that you can do to help ensure that your call to Maytag customer service is handled quickly and professionally:
- Ensure that you are using the correct number. Maytag has different numbers for U.S. and Canadian Customers.
- Call during business hours. Maytag customer service is open in the United States Monday and Tuesday from 8 a.m. - 8 p.m. Eastern, Wednesday through Friday, 9 a.m. through 7 p.m. Eastern.
- Before calling, ensure that you have relevant documentation in front of you. Maytag requests that you have your model and serial number handy. If you don't know these numbers, the Maytag's customer support page provides information on how to find them. You may also need order confirmations, billing statements and previous correspondence between you and Maytag regarding your issue.
- If you are calling for help with a malfunctioning appliance or help using the Maytag website, be close to your computer or appliance so that you and the customer service representative can troubleshoot together.
- Have a way of taking notes during your call. These notes can be critical in follow-ups with Maytag's customer support team.
How do Consumers Feel About Calling Maytag Customer Service?
It appears as though most consumers are satisfied with Maytag customer service. There does not seem to be a pattern of dissatisfaction described in the news media or online.
What Kind of Issues can a Maytag Customer Service Representative Resolve?
A Maytag customer service representative can help with ordering products, address ordering concerns, answer questions about appliances, assist with troubleshooting and technical issues, help with arranging service for your appliances and deal with warranties.
What Can't Be Resolved With a Call to Maytag Customer Service?
If you are having a compatibility issue with Maytag appliance due to issues with your current appliances or building systems, a Maytag representative may be able to recommend a workaround, but ultimately cannot be responsible for incompatibility with third-party products.
Maytag customer service can set service appointments but will use third-party contractors to do the work. The Maytag agent may not be able to effectively mediate between you and the contractor should a conflict arise.
In addition, Maytag is sold through third-party retailers as well as through Maytag itself. If you purchase a Maytag product through a third-party retailer, be aware that issues such as pricing and returns may be set by the retailer and there may not be a lot that a Maytag representative can do to resolve the concern.
What Should You Do If You Have an Unsuccessful Call with Maytag?
If you get off the phone with Maytag and feel as though your questions were not answered or your problem wasn't solved don't give up. It is still possible to successfully resolve your concerns.
- Review your call notes. This can help you resolve areas of misunderstanding.
- Next, call Maytag back. The next representative you speak to may have more experience or better training. He or she might be able to resolve your issue.
- If this second call doesn't resolve matters, try getting in touch another way, such as through live chat, email, or even snail mail.
- If Maytag doesn't seem able to resolve your concern, get in touch with the retailer that sold you your appliance. Management may be willing to advocate with Maytag on your behalf.
Customer Number 800-688-9900 - by the Numbers
Phone number to dial800-688-9900
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm EST
Best time to dial3:15pm
Navigate phone maze to a humanPress 3 say the type of appliance you are calling about, then "yes, or no" then "service help", then "no" finally give the phone number your unit is registered with
Rank (among phone numbers)1
Alternate methodsphone, chat, web
Quality of communication51%
Quality of help66%
Information last updatedSun Apr 18 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Maytag's Best Toll-Free/800 Customer Phone Number
This is Maytag's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Maytag agent. This phone number is Maytag's Best Phone Number because 20,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-688-9900 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. The Maytag call center that you call into has employees from St. Louis, MO / Jamaica and is open Mon-Fri 9am-7pm EST according to customers. In total, Maytag has 3 phone numbers. It's not always clear what is the best way to talk to Maytag representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Maytag - by phone or otherwise
While 800-688-9900 is Maytag's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Maytag customers, is by calling their 800-462-9824 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-462-9824 for Customer Service. If you think this information is inaccurate or know of other ways to contact Maytag please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Maytag.
What is GetHuman's Relationship to Maytag?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Maytag. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.