Empire Blue Cross Blue Shield Phone Number

Calling Empire Blue Cross Blue Shield customer service faster by GetHuman

212-476-1000
Customer service
Current Wait: 7 mins (4m avg)
Hours: Mon-Fri 8:30am-5pm EST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Find a providerRecordsSpeak to an agentBilling inquiryA different issue
Get to a live person fastest: Press #, then 3, then 1, then 0

Reasons customers like you called recently

Can I have a direct contact number for provider credentialing department to inquire abo...
3 days ago
Trying to find the correct phone * to call in order to check on a prior authorization s...
2 months ago
Need to verify benefits for a patient! Automated system does NOT understand the policy...
2 months ago
I am a Provider that has resubmitted a corrected twice. Each time it isn't reviewed man...
3 months ago
Trying to verify benefits for a new patient, calling from a providers office. Need to s...
3 months ago
Need to speak with a representative immediately
3 months ago
I recently turned ** years old and want to know about my future health care options.
3 months ago
I am a Provider and the voice recognition is not working. I am checking to see if my se...
4 months ago
I am a provider who receives payment of claims by electronic funds transfer. The bank...
4 months ago
I need to speak to a human being because your automated system isn't understanding me...
4 months ago
I lost my card. How do I get a replacement card?
5 months ago
I am a provider who was following your instructions online to "join our network".*Howev...
7 months ago
In ****, I treated a Empire Blue client for depression and still have not been reimburs...
9 months ago
About a month ago I went to the dentist office and they told me that I no longer had in...
a year ago
See more recent reasons for callingHelp me with my issue

Customer Number 212-476-1000 - by the Numbers

Phone number to dial
212-476-1000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8:30am-5pm EST
Best time to dial
10:45am
Navigate phone maze to a human
Press #, then 3, then 1, then 0
Average wait
Current wait
7
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
89%
Quality of help
70%
Customer votes
594
Information last updated
Mon May 18 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Empire Blue Cross Blue Shield's Best Toll-Free/800 Customer Phone Number

This is Empire Blue Cross Blue Shield's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Empire Blue Cross Blue Shield agent. This phone number is Empire Blue Cross Blue Shield's Best Phone Number because 3,756 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-476-1000 include Find a provider, Records, Speak to an agent, Billing inquiry and other customer service issues. Rather than trying to call Empire Blue Cross Blue Shield we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Empire Blue Cross Blue Shield has 3 phone numbers. It's not always clear what is the best way to talk to Empire Blue Cross Blue Shield representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Empire Blue Cross Blue Shield - by phone or otherwise

While 212-476-1000 is Empire Blue Cross Blue Shield's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Empire Blue Cross Blue Shield customers, is by calling their 317-488-6000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 317-488-6000 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Empire Blue Cross Blue Shield please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Empire Blue Cross Blue Shield.

What is GetHuman's Relationship to Empire Blue Cross Blue Shield?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Empire Blue Cross Blue Shield. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Empire Blue Cross Blue Shield Contact Info

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