Empire Blue Cross Blue Shield Phone Number

Call Empire Blue Cross Blue Shield customer service faster with GetHuman

212-476-1000
Customer service
Current Wait: 7 mins (4m avg)
Hours: Mon-Fri 8:30am-5pm EST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press #, then 3, then 1, then 0

Reasons customers like you called recently

I have a claim that I need assistance on that has received a denial and I am not sure h...
Need to talk about benefits and coverage
My insurance isn’t covering adderall
Need member ID number
Do I have dental benefits?
help with medical records and previous billing from a doctor dating back to before ****
I need the membership ID*
I never received my card I made an appointment for a physical but I need the membership...
need to get a person off of a mailing list
we have not received payment for three dates of services
I need to find a gynocologist
Need to check the status of my application. Enrolled for Jan * coverage but it still sa...
See more recent reasons for calling

Help me with my issue

Customer Number 212-476-1000 - by the Numbers

Phone number to dial212-476-1000
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-5pm EST
Best time to dial3:15pm
Navigate phone maze to a humanPress #, then 3, then 1, then 0
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication84%
Quality of help75%
Customer votes563
Information last updatedWed Nov 30 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Empire Blue Cross Blue Shield's Best Toll-Free/800 Customer Phone Number

This is Empire Blue Cross Blue Shield's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Empire Blue Cross Blue Shield agent. This phone number is Empire Blue Cross Blue Shield's Best Phone Number because 3,756 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 212-476-1000 include Speak to an agent, Billing inquiry, Find a provider, Records and other customer service issues. Rather than trying to call Empire Blue Cross Blue Shield first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Empire Blue Cross Blue Shield has 3 phone numbers. It's not always clear what is the best way to talk to Empire Blue Cross Blue Shield representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Empire Blue Cross Blue Shield - by phone or otherwise

While 212-476-1000 is Empire Blue Cross Blue Shield's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Empire Blue Cross Blue Shield customers, is by calling their 317-488-6000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 317-488-6000 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Empire Blue Cross Blue Shield please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Empire Blue Cross Blue Shield.

What is GetHuman's Relationship to Empire Blue Cross Blue Shield?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Empire Blue Cross Blue Shield. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Empire Blue Cross Blue Shield Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Empire Blue Cross Blue Shield contacts
Empire Blue Cross Blue Shield Phone NumberBEST
Empire Blue Cross Blue Shield Help Desk
General customer information

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