What should I do if my insurance card is lost or stolen?

If an insurance card is lost or stolen, it is important to take immediate action to ensure protection against identity theft and to avoid potential complications with medical services. The first step is to locate the most recent contact information for Empire Blue Cross Blue Shield. This information can usually be found on their official website. Once the appropriate contact information is obtained, it is advisable to report the loss or theft to Empire Blue Cross Blue Shield as soon as possible. They can assist in deactivating the lost card and issuing a replacement. Additionally, members should also keep a close eye on their medical and billing statements for any unauthorized claims that may arise from the lost card. Being proactive can help maintain account security and prevent any future issues related to the theft or loss of the insurance card.