Empire Blue Cross Blue Shield Customer Service Phone Number

866-907-3770
Hold time now: 43.40160000103352 mins (avg 31.3872)
Best time to call: 9am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press #, then 3, then 1, then 0 OR keep pressing 0
Empire Blue Cross Blue Shield's #1 Phone Number

Empire Blue Cross Blue Shield Customer Service Phone Number 866-907-3770 - Info & Statistics

Phone number to dial866-907-3770
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-5pm EST
Best time to dial9am
Navigate phone maze to a humanPress #, then 3, then 1, then 0 OR keep pressing 0
Average wait31.3872
Current wait43.40160000103352
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or web
Quality of communication71%
Quality of help70%
Customer votes755
Best phone number212-476-1000
Information last updatedThu Aug 16 2018 08:00:00 GMT+0000 (UTC)

Empire Blue Cross Blue Shield's 866-907-3770 Customer Service Number

This Empire Blue Cross Blue Shield phone number is ranked #3 out of 3 because 3,756 Empire Blue Cross Blue Shield customers tried our tools and information and gave us feedback after they called. The reason customers call 866-907-3770 is to reach the Empire Blue Cross Blue Shield Customer Service department for problems like Speak to an agent, Billing inquiry, Find a provider, Records. As far as we can tell, Empire Blue Cross Blue Shield has call center locations in null and you can call during their open hours Mon-Fri 8:30am-5pm EST. Empire Blue Cross Blue Shield has 3 phone numbers and 4 different ways to get customer help. We've compiled information about 866-907-3770 and ways to call or contact Empire Blue Cross Blue Shield with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Empire Blue Cross Blue Shield

Calling Empire Blue Cross Blue Shield at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Empire Blue Cross Blue Shield Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Empire Blue Cross Blue Shield's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Empire Blue Cross Blue Shield's phone numbers against each other.

Contacting Empire Blue Cross Blue Shield in General

While 866-907-3770 is Empire Blue Cross Blue Shield's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 212-476-1000 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Empire Blue Cross Blue Shield help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 70% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Empire Blue Cross Blue Shield.
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