Updated

CheapOair Customer Service

Phone Number & Contact Info

CheapOair's Best Phone Number

845-848-0246
Calls Customer Service·Most popular CheapOair number
Q:

How do I talk to a live human at CheapOair?

A:Press 2, then press 3, then wait on the line until transferred to a representative.
Q:

Does CheapOair offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

CheapOair Customer Phone Numbers

Reservations

646-738-4817
24 hours, 7 days · Press 2 then 2 then 7 · We are asking all our customers to call us back at 646-738-4820.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this CheapOair phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then press 3, then wait on the line until transferred to a representative.
Here is how our research team describes the way the CheapOair phone system greets you: We are asking all our customers to call us back at 646-738-4820.

What are the hours and when should I call?

CheapOair operates the call center for this 845-848-0246 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,508 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CheapOair phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CheapOair staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call CheapOair is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 1,508 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call CheapOair

In summation, the best day to call CheapOair is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CheapOair staffs the call center well on Monday.

Calling this CheapOair Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Apr 10, 2024

I recently booked a flight with CheapOair and now I want to add on a hotel and car. I'd like to turn it into a package, but I don't know how to do that online so I figured I would call someone from the company and have them walk me through the booking process. CheapOair handles flights, hotels, rental cars, and more so I figured that there is probably a long wait time to talk to someone. After all, between bookings, cancellations, refunds, and changing flights around, there are probably a lot of people who call daily for help. 

The reason I put off making this call was because I was afraid I was going to be on wait for a while, so I waited until after work on a Tuesday and decided to give it a shot. I was very surprised when it wasn't that hard to get to someone to talk to. When I called, I was immediately greeted by a virtual assistant who stated, "Thank you for calling Cheapo Air. For help with an existing booking or to utilize your flight credits, please press 1. To make a new flight booking, please press 2. To make a hotel or car booking, please press 3.  To make a new vacation booking, please press 4."

I chose 3 because that was the logical choice, and then a recorded message stated, "This call may be monitored or recorded for training purposes. At the completion of this call please stay on the line to complete a customer service." After the message ended, I didn't even have to wait or listen to hold music because an agent picked up right away. They did have a thick accent, but I was able to understand enough and I would rather deal with that than wait on hold for a long period. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why Customers Call CheapOair

If you have time to do a bit of reading before you call CheapOair, we recommend you read over some of our problem-specific articles.

What is the baggage allowance policy for CheapOair?

The baggage allowance policy for CheapOair varies depending on the airlines you are flying with. Different airlines have different rules and restrictions when it comes to baggage allowance. It is important to note that most airlines charge additional fees for checked baggage and have weight and size restrictions. To find the baggage allowance policy for your specific flight, you can refer to the airline's website or contact CheapOair's customer service for assistance. It is recommended to review the baggage policy before booking your flight to avoid any surprises or additional charges at the airport.

What are the payment options available on CheapOair?

On CheapOair, we offer multiple payment options to ensure convenience and flexibility for our customers. We accept all major credit cards including Visa, MasterCard, American Express, and Discover. Additionally, we also offer the option to pay using PayPal, providing an extra layer of security for online transactions. For those who prefer alternative payment methods, we offer the ability to pay with UATP (Universal Air Travel Plan) cards and debit cards. We understand the importance of hassle-free payments, so we strive to provide a range of options to cater to different preferences. Whether you prefer using your credit card, PayPal, UATP cards, or debit cards, CheapOair has you covered, ensuring a seamless and secure payment experience.

Are there any discounts or promotions available on CheapOair?

Yes, CheapOair offers various discounts and promotions to help customers save on their flight bookings. By visiting the website's homepage or their dedicated deals section, travelers can find exclusive discounts on flights, hotels, car rentals, and vacation packages. Additionally, CheapOair provides flight promo codes that can be applied at checkout to avail further savings. Customers can also sign up for CheapOair's newsletter to receive updates on the latest deals and promotions directly in their inbox. Moreover, CheapOair offers a Price Match Promise, ensuring the best price guarantee. With these discounts, promotions, and price matching opportunities, CheapOair strives to make travel affordable and accessible for all.

Top CheapOair customer service problems

Click the link above to get answers to just about any CheapOair customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More CheapOair Customer Service Contacts

There are of course other ways to contact CheapOair customer service besides the phone. Below we list the best ones, by medium.

CheapOair Customer Service Live Chat

cheapoair.com - Customer Service
Click the link to launch live chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, CheapOair provides this option.

CheapOair Customer Help Desk / Web Support

cheapoair.com - Customer Service
Online customer service support
As a last, sometimes only, resort- CheapOair customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is CheapOair's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CheapOair agent. This phone number is CheapOair's best phone number because 9,048 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 845-848-0246 include Special Request, Change Booking, Cancel Booking, Lost Luggage, Find Itinerary and other customer service issues. Rather than trying to call CheapOair first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, CheapOair has 2 phone numbers. It's not always clear what is the best way to talk to CheapOair representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for CheapOair. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CheapOair. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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