CheapOair Customer Service

Phone Number & Contact Information

845-848-0246
Calls Customer Service·Most popular CheapOair number
Q:How do I get a live human at CheapOair?
A:Press 2, then press 3, then wait on the line until transferred to a representative.
Q:Does CheapOair offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

More CheapOair Customer Phone Numbers

646-738-4817 - Reservations
Press 2 then 2 then 7 · We are asking all our customers to call us back at 646-738-4820.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this CheapOair phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then press 3, then wait on the line until transferred to a representative.
Here is how our research team describes the way the CheapOair phone system greets you: We are asking all our customers to call us back at 646-738-4820.

What are the hours and when should I call?

CheapOair operates the call center for this 845-848-0246 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,508 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CheapOair phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CheapOair staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CheapOair is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 1,508 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call CheapOair is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this CheapOair number, but it is also the day with the shortest hold times.

My Experience Calling 845-848-0246

Apr 10, 2024

I recently booked a flight with CheapOair and now I want to add on a hotel and car. I'd like to turn it into a package, but I don't know how to do that online so I figured I would call someone from the company and have them walk me through the booking process. CheapOair handles flights, hotels, rental cars, and more so I figured that there is probably a long wait time to talk to someone. After all, between bookings, cancellations, refunds, and changing flights around, there are probably a lot of people who call daily for help. 

The reason I put off making this call was because I was afraid I was going to be on wait for a while, so I waited until after work on a Tuesday and decided to give it a shot. I was very surprised when it wasn't that hard to get to someone to talk to. When I called, I was immediately greeted by a virtual assistant who stated, "Thank you for calling Cheapo Air. For help with an existing booking or to utilize your flight credits, please press 1. To make a new flight booking, please press 2. To make a hotel or car booking, please press 3.  To make a new vacation booking, please press 4."

I chose 3 because that was the logical choice, and then a recorded message stated, "This call may be monitored or recorded for training purposes. At the completion of this call please stay on the line to complete a customer service." After the message ended, I didn't even have to wait or listen to hold music because an agent picked up right away. They did have a thick accent, but I was able to understand enough and I would rather deal with that than wait on hold for a long period. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

More Ways to Contact CheapOair Customer Service

There are of course other ways to contact CheapOair customer service besides the phone. Below we list the best ones, by medium.
Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, CheapOair provides this option.
CheapOair's website
As a last, sometimes only, resort- CheapOair customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is CheapOair's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CheapOair agent. This phone number is CheapOair's best phone number because 9,048 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 845-848-0246 include Special Request, Find Itinerary, Lost Luggage, Change Booking, Cancel Booking and other customer service issues. Rather than trying to call CheapOair first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, CheapOair has 2 phone numbers. It's not always clear what is the best way to talk to CheapOair representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for CheapOair. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CheapOair. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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