Garmin Phone Number

Calling Garmin customer service faster by GetHuman

800-800-1020
Customer service
Current Wait: 21 mins (11m avg)
Hours: Mon-Thu 8am-6pm, Fri 8am-5pm CST; best time to call: 8:30am
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Reasons customers like you called recently

How to I turn off live tracking on my garmin viviosmart *? And can I connect it to my...
We purchased a Star Wars Vivo Fit Jr. * watch, and when we try to pair it with our phon...
I purchased a Garmin Vivofit Jr. * (Star Wars) from Costco. When we try to pair the wat...
*How fo you turn volume up for Varia Radar alert on Garmin ****?
My garmin forerunner ***x wont pair with my Samsung phone and the Garmin connect app. W...
My order was not shipped UPS* it was dropped at the post office by UPS. They didn't bot...
you sent me a cheaper gps than the one I ordered
I want to know if I connect both my phone and garmin venu smartwatch to WiFi at work, i...
My garmin keeps buzzing and saying ....lvl *, **:**:**, elapsed time**I'm not sure how...
Hi Garmin Team,**Can you please tell me which chest strap is compatible with Garmin Ven...
I couldn't find my Garmin Forerunner *** but it is syncing to my phone at home. Could y...
I want to buy a new garmin. But i dont have a computer or access to one. I want to buy...
Garmin vivosmart *. How do I turn off live tracking. And questions on connecting to my...
I have a brand new ECHOMAP plus **sv and it will not show charts or maps even after all...
I have a Garmin S** Watch SSN: *D*******. A few days back, it told me I needed to up d...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Garmin's Phone-Based Customer Care

Garmin is a technology company that focuses on the development of GPS devices for outdoor recreation. As a major brand in this industry, it isn't surprising that Garmin receives a lot of customer service requests each and every day.

Why Do People Call Garmin Customer Support?

People call Garmin customer support for a range of reasons, including:

  • Requests for product information
  • Technical support and assistance with product use
  • Assistance with accounts being hacked
  • Billing issues
  • Warranty questions
  • Requests for service, exchanges, or refunds

Best Practices for Calling Garmin Customer Service

There are several things you can do before calling Garmin customer service to help ensure that your issues and questions are dealt with quickly and professionally:

Make sure you are calling the correct number. Garmin has separate toll-free numbers for both the United States and Canada. It also has a toll number for those who have to call from outside the country.

Call during hours of availability: Monday-Friday 7 a.m.-7 p.m. Central time. Mondays are busy, so Garmin suggests calling later in the week.

Have necessary documentation handy so you can refer to it during the call. Documentation may include order confirmations, tracking numbers, invoices, billing statements and product serial numbers.

If you are calling for technical support with a device, have it handy so that you can troubleshoot together. Garmin asks that those who are calling for help with connectivity between a device and a mobile phone call Garmin from a different phone.

How do Consumers Feel About Calling Garmin Customer Service?

There are relatively few complaints about Garmin customer service available online, indicating that the company is doing a good job responding to customer concerns.

What Kind of Issues can Garmin Customer Service Representative Resolve?

Garmin customer service representatives can address most issues, including technical support and troubleshooting requests, billing concerns, warranty claims and order management.

What Can't Be Resolved With a Call to Garmin Customer Service?

Garmin customer service representatives cannot resolve problems that stem from an incompatibility between their products and third-party devices. If you have a device that is incompatible with Garmin products, you may be able to get a workaround from a customer service agent, but he or she will not be able to fix the incompatibility.

What Should You Do If You Have an Unsuccessful Call with Garmin?

If you get off the phone with Garmin customer service and feel as though your issues are not resolved nor your questions answered, don't give up. You may still have options.

  • First, review any notes that you took during the call. You may be able to identify where the call went off track if there seems to be evidence of a miscommunication.
  • Next, call Garmin back. Explain that this is the second time you were calling because you were unable to get a resolution on the first call. Describe what you think went wrong, or the resolution that you would like to see happen. The next representative that you speak to might be in a better position than the first to understand and resolve your concerns.
  • If a second call doesn't work, try getting in touch with Garmin using a different method. Garmin offers live chat, as well as email support, and both of these methods offer the advantage of a transcript of your conversation with the customer support agent.
  • If you purchased your product through a Garmin authorized dealer, you might want to get in touch with the retailer to explain your issue. While the retailer may not be able to fix the problem, a manager may be able to get in touch with Garmin and advocate on your behalf.

Customer Number 800-800-1020 - by the Numbers

Phone number to dial800-800-1020
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 8am-6pm, Fri 8am-5pm CST
Best time to dial8:30am
Navigate phone maze to a humanPress 2, then 1, then 2
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication79%
Quality of help82%
Customer votes6,938
Information last updatedSat Aug 08 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Garmin's Best Toll-Free/800 Customer Phone Number

This is Garmin's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Garmin agent. This phone number is Garmin's Best Phone Number because 46,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-800-1020 include Repairs, Device Support, Refund a Charge, Update Account Info, Map Updates and other customer service issues. The Garmin call center that you call into has employees from Kansas, Oregon, Missouri and is open Mon-Thu 8am-6pm, Fri 8am-5pm CST according to customers. In total, Garmin has 2 phone numbers. It's not always clear what is the best way to talk to Garmin representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Garmin - by phone or otherwise

While 800-800-1020 is Garmin's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Garmin customers, is by calling their 913-397-8200 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 913-397-8200 for Technical Support. If you think this information is inaccurate or know of other ways to contact Garmin please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Garmin.

What is GetHuman's Relationship to Garmin?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Garmin. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Garmin Contact Info

Other Toll-free & Customer Numbers

Technical Support913-397-8200

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