AT&T U-Verse Phone Number

Calling AT&T U-Verse customer service faster by GetHuman

800-288-2020
Customer service
800-592-3541
New customers
Current Wait: 25 mins (7m avg)
Hours: Mon-Fri 8am-7pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel or Change AccountDispute a ChargeAccount AccessDevice SupportService OutageA different issue
Get to a live person fastest: Answer question regarding state you are calling from, then 2, then say "I don't have one", then "None of those", then "U-Verse" then more than one", then "No", then "Home". EXISTING CUSTOMERS Call from the phone that's on the account. Press 2, 1, then say "Representative"

Reasons customers like you called recently

My phone keeps dropping calls
6h ago
Need to cancel service
a day ago
WiFi has gone out. Set top box still working.
a day ago
Upstairs tv box not working
2d ago
We need to set up our service to be moved to our new address.
3d ago
My name on the bill is incorrect. My name is Eric Park it's incorrectly spelled on the...
5d ago
att says theirs a problem with my bill, every act verse no I call says call this numbe...
6d ago
Received a letter in the mail from ERC that we have a bill for $***.** with AT&T U-Vers...
7d ago
I bought a used AT&T phone and need it unlocked for another carrier
9d ago
I wanted to see why my cable bill is more than the average bill
10d ago
The junction box in my alley looks like a car hit it. All of the wiring is hanging out...
11d ago
My wi-fi hasn't been working for several days now. The broadband light has been flashin...
11d ago
I have new Xfinity gateway and need to connect my U-verse tv router.
11d ago
My home wifi has been down for several days. I have reset and unplugged multiple times...
11d ago
had Uverse installed on October *, ****--When rewinding a live program it skips or stop...
11d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-288-2020 - by the Numbers

Phone number to dial
800-288-2020
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-7pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Answer question regarding state you are calling from, then 2, then say "I don't have one", then "None of those", then "U-Verse" then more than one", then "No", then "Home". EXISTING CUSTOMERS Call from the phone that's on the account. Press 2, 1, then say "Representative"
Average wait
7
Current wait
25
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or email or facebook or web
Quality of communication
61%
Quality of help
86%
Customer votes
7,098
Information last updated
Sat Nov 16 2019 10:00:00 GMT+0000 (UTC)

AT&T U-Verse's Best Toll-Free/800 Customer Phone Number

This is AT&T U-Verse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AT&T U-Verse agent. This phone number is AT&T U-Verse's Best Phone Number because 83,304 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-288-2020 include Cancel or Change Account, Dispute a Charge, Account Access, Device Support, Service Outage and other customer service issues. The AT&T U-Verse call center that you call into has employees from California, Florida, Georgia, Idaho, Iowa, Louisiana, Missouri, Montana, Oklahoma, Texas and is open Mon-Fri 8am-7pm EST according to customers. In total, AT&T U-Verse has 8 phone numbers. It's not always clear what is the best way to talk to AT&T U-Verse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting AT&T U-Verse - by phone or otherwise

While 800-288-2020 is AT&T U-Verse's best toll-free number, there are 13 total ways to get in touch with them. The next best way to talk to their customer support team, according to other AT&T U-Verse customers, is by calling their 800-592-3541 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 800-592-3541 for New Customers. If you think this information is inaccurate or know of other ways to contact AT&T U-Verse please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for AT&T U-Verse.

What is GetHuman's Relationship to AT&T U-Verse?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T U-Verse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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