Current Wait: 16 mins (7m avg)
Hours: Mon-Fri 8am-7pm EST; best time to call: 8:15am
Get to a live person fastest: Answer question regarding state you are calling from, then 2, then say "I don't have one", then "None of those", then "U-Verse" then more than one", then "No", then "Home". EXISTING CUSTOMERS Call from the phone that's on the account. Press 2, 1, then say "Representative"
Call internationally for free: Use their 314-925-6925 number, or call the number above while abroad for free with our GetHuman Phone™.