AT&T U-Verse International Customer Service Phone Number

314-925-6925
Calls International Customer Service·See main phone number & contact info
Q:How do I talk to a human at this number?
A:Calling this AT&T U-Verse number should go right to a real human being
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
This is the #6 most popular AT&T U-Verse phone number out of 6. Click below to go back to the main customer service number and other contact information:
AT&T U-Verse's main customer service phone number

More AT&T U-Verse Customer Phone Numbers

800-288-2020 - Customer Service
Main phone number · Toll-free · Answer question regarding state you are calling from, then 2, then say "I don't have one", then "None of those", then "U-Verse" then more than one", then "No", then "Home". EXISTING CUSTOMERS Call from the phone that's on the account. Press 2, 1, then say "Representative" · If you are calling about regular exchange telephone service, press 1. For AT&T sales or service needs, press 2.
More details
877-353-5963 - Technical Support
Toll-free · Press 4 then 6 · New sales: Press 1. Customer service: Press 2.
More details
800-756-0134 - New Customers
Toll-free · Press 1 to sign up for new service, then press 1 for home or press 2 for business ·
866-746-4714 - Ohio Customer Service
Toll-free · Customer Service for U-verse Ohio--no steps necessary, direct line · Please hold for the next available representative.
More details
888-715-3291 - New Customer Concierge
Toll-free · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AT&T U-Verse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this AT&T U-Verse number should go right to a real human being
Here is how our research team describes the way the AT&T U-Verse phone system greets you: Are you calling about the number you are calling from? Yes or No
In fact, much of this information on this page is superfluous because this AT&T U-Verse phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

AT&T U-Verse operates the call center for this 314-925-6925 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 13,884 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T U-Verse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T U-Verse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AT&T U-Verse is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 13,884 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call AT&T U-Verse is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T U-Verse staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

My Experience Calling AT&T U-Verse at this Number

Jan 10, 2024

My daughter is turning 15 next month, and my wife and I decided it was time for her to finally get her own Smartphone. However, that also meant we would have to call AT&T to start a new line of service for her. Up until this point, we had used on-demand basic phone services for her, but we felt that 15 was a landmark year in high school, and with her good grades, she deserved to be given more responsibility. 

I was elected to make the phone call and set up the service since electronics tended to be my area of specialty, so I found myself on the phone with AT&T on a Monday evening when I had some time. I honestly didn't know what I expected from the process. AT&T has a lot of customers, and they offer everything from cell phone service to internet service to cable service. Therefore, I could have easily been on the phone for a few hours and not been surprised. Although I was hopeful that wouldn't be the case, because I only had about an hour before my daughter came home. 

When I called, a voice greeted me and said, "Welcome to AT&T. Tell me the number you are calling about." I put in my phone number since I assumed it wanted to look up my account, and then it said, "Please tell me what you are calling about." I replied, "I want to talk to someone about adding a new line." It then inquired, "Are you calling to add service to an existing AT&T account?" I responded yes as well. 

Then it seemed to confirm what I needed by asking, "Which would you like to do, add a line, upgrade a line, or something else?" This seemed repetitive, but I said, "Add a line" again just to finish the process. Then the voice assistant stated, "Sure, what's the number on the account." This was a bit annoying because I had just said that, but I went with it again and gave my number.

The good news is that after this last request, it said, "One moment please while I handle your request. One moment, please, while I get an agent to help you." It then informed me the hold time was about five minutes, which wasn't bad, but the hold music was. It was stretchy and featured loud guitar riffs and horns. Luckily, I wasn't on hold long, and the agent who picked up was helpful.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
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  1. AT&T U-Verse Customer Service Phone & Contact Info › 
  2. International Customer Service