How Do I Recover a Hacked Marcus by Goldman Sachs Account?
Marcus is a website that makes investing in your future easy. There are different products available such as credit cards, IRA savings accounts, and investment portfolios. You can also access your account on the go using the app. Should you find yourself experiencing the unthinkable-a hacked account. Don't panic. Change your password immediately and call customer service if your email address was changed without permission.
Marcus by Goldman Sachs was founded in 2016 in order to provide non-corporations with access to unique financial tools. You can find offerings such as investment portfolios, credit cards, and personal loans when you sign up with the platform. Marcus also features an app to better help you manage your account. Unfortunately, you need to take precautions as hackers can undermine your control of your account. Read on to find out how hackers can access your account and what you can do about it.
Ways Hackers Wreak Havoc
There are some tell-tale signs that someone accessed your account without your permission. Altered account details such as recovery phone number, mailing address and passwords are some common issues that users experience when someone gains access to their account. To resolve this, change your password as soon as possible.
- Click on the Create or Reset Password link on the login page on Marcus.com.
- Type in your email address. Click the Continue button.
- Follow the instructions to reset your password. You'll receive a confirmation by email. Check your spam or junk folders if you don't see any emails right away
Use a combination of numbers, letters, and symbols when creating a new password. Another rule of thumb is to choose a password that's individual from other passwords you use while being something you can remember. Once you've updated your password, you can now correct your account details. Be sure to check your account details periodically to ensure that no one has made unauthorized changes to your account.
Help If Hackers Changed Your Email Address
If your account email address was changed without your consent, you may need to reach out to the appropriate customer service line for your account to get help. You can contact Marcus by Goldman Sachs Savings customer service here but call Marcus Personal Investments customer support here. The agent may advise you to provide identity verification but rest assured, the company will help you resolve your account, but the sooner you remedy the situation, the sooner you can reduce any damage the hacker may have caused.
Lost Smart Device
If your smartphone or other device is lost or stolen, reset your password immediately. This will sign you out of all sessions. Don't hesitate to reach out to customer service if you have questions about your account and its security.
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