How Do I Return an Item from Apple?

If you have recently purchased a product from Apple, but you would like to return it, this article will help you.

You are an Apple customer because the company offers a good selection of products, and you have had positive previous experiences with the company. However, you are unhappy with your most recent purchase and would like to return it. However, you are unsure of how the process works. Luckily, returning an item to Apple is free and a simple process that can be completed via carrier or in the Apple Store.

If you would like to discover how you can return an item that you have bought from Apple, read this easy to follow guide.

Returning an Item Via Carrier:

Navigate to the Apple Website:

If you would like to return your item to Apple via carrier, you first need to visit the Apple website. Once you have reached the homepage, locate the "Account" heading, which can be found in the lower navigation bar.

Under the "Account" heading, find and select the "Apple Store Account" hyperlink. You can then proceed to log into your online account using your Apple ID and the password associated with your account. Enter your information correctly, and click the arrow button to log in.

If you cannot log in, use the "Forgot Apple ID or Password" hyperlink to reset your information and recover your account.

Locate Your Returns Label:

Once you have successfully logged into your Apple Store account, locate your returns label.

First, navigate to the "Order Listing" page. On the "Order Listing" page, you should be able to see all of your recent Apple orders. Find the order that you would like to return and select it. Then, you need to select the "Start a Return" option under the item.

You must then click on the "Get Started" button and select the specific product, or products, that you would like to return. Once you have chosen the items you need to send back, click "Initiate Your Return" to access your shipping label.

You can now print your return label and attach it to your parcel.

Visit a FedEx Store:

Once you have wrapped your parcel and attached the return label as instructed, you need to visit your local FedEx store where you can process the return.

When shipping an item for return, always make sure to request a returns receipt and a tracking code so that you can stay up to date with the status of your parcel.

Returning an Item at the Apple Store:

If you would prefer to return your item directly to your closest Apple Store, this is also possible.

You can return Apple items to any Apple Store, simply explain to an in-store representative that you would like to return the product and your reason for doing so, and they will process your refund.

If These Steps Are Unsuccessful:

If after carefully following these steps you are still unsure of how to return an item that you purchase from Apple, you need to contact the customer service team.

You can find the customer service contact details on the GetHuman website.