Kindly clarify the below if it is true and especially when updating iPhone software and...

GetHuman-nada_noo's customer service issue with Apple from September 2019

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The issue in GetHuman-nada_noo's own words
Kindly clarify the below if it is true and especially when updating iPhone software and every time using iMessage and FaceTime after their activation.**My carrier says that these are messages an Apple device sends virtually to Apple servers*To activate services already activate* *There is an International SMS tariff is going to the numbers showing In the below link**Similar phone numbers identified by our community**************My phone sends international message once or twice a month to this number and to another number *************************I am being charged for sending SMSs to a series of numbers including this one, which I don't know and never did.************ *****...*************I am being charged for sending sms from this number, which I don't know and never send*************My phone on occasions send int’l SMS message to this number *************This number some how contacted my prepaid STC data card. Afterwards the balance was drained to zero**Regards**Nada Hamoui

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Apple

Customer service issue
Reported by GetHuman-nada_noo
Sep 17th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 6608 others
0 customers following this

Timeline

GetHuman-nada_noo started working on this issue
Sep 17th, 2019 2:46pm
GetHuman-nada_noo indicated the issue is not fixed yet.
Sep 20th, 2019 6:30pm

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