My name is Isaiah Acuna*my UN is P*****@***.com*my mothers UN is *****@***.com**timesta...

GetHuman-plutopun's customer service issue with Apple from January 2019

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The issue in GetHuman-plutopun's own words
My name is Isaiah Acuna*my UN is P*****@***.com*my mothers UN is *****@***.com**timestamp: **************crashReporterKey: "**da************c**ecffa*b*c**fc***a**a*"*isAnonymous: true*deviceConfigId: *****investigationId: **model: "iPhone*,*"*softwareBuild: "**C***"*firmwareVersion: "iBoot-****.***.**"*basebandVersion: "*.**.**"*buildtype: "User"*tz*offset: -******metric*file*type: **metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** safariAutoFillAuthenticationPreferenceEvent ** timestamp: ************** requiresAuthentication: true* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardLockStateChange ** timestamp: ************** locked: true* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "VolumeDown"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: **** downDuration: **** ** sequence ** upDuration: ***** downDuration: **** ** sequence ** upDuration: **** downDuration: **** ** sequence ** upDuration: **** downDuration: **** ** sequence ** upDuration: **** downDuration: **** ** sequence ** upDuration: **** downDuration: **** ** sequence ** upDuration: ***** downDuration: **** ** sequence ** upDuration: ***** downDuration: **** ** type: "VolumeDown"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "VolumeDown"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "VolumeUp"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardClawGesture ** timestamp: ************** didPressLock: true* didPressVolumeUp: true* didPressVolumeDown: false* didTriggerSOS: false* duration: **** ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** sequence ** upDuration: ***** downDuration: **** ** sequence ** upDuration: **** downDuration: **** ** type: "Lock"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "VolumeDown"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: *** ** type: "Lock"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "Lock"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "VolumeUp"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "VolumeDown"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardPressSequence ** timestamp: ************** sequence ** upDuration: ***** downDuration: **** ** type: "Lock"* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** safariUsingPrivateBrowsingEvent ** timestamp: ************** inPrivateBrowsing: false* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** safariSafeBrowsingPrefixHashesMatchInDatabasesEvent ** timestamp: ************** hasMatch: false* provider: PROVIDER*GOOGLE* ****metriclogs ** triggerTime: ************** triggerId: ******** profileId: **** springBoardBiometricUnlock ** timestamp: ************** machTimestampInMilliseconds: ***** ***

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Apple

Customer service issue
Reported by GetHuman-plutopun
Jan 7th, 2019 - 3 years ago
Not resolved
Seen by 391 customers so far
Similar issue to 3233 others
0 customers following this

Timeline

GetHuman-plutopun started working on this issue
Jan 7th, 2019 10:58pm

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