I bought a new MBP **”. I had all my software from my old **” MBP migrated over. i wa...

GetHuman-mauroge's customer service issue with Apple from June 2018

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The issue in GetHuman-mauroge's own words
I bought a new MBP **”. I had all my software from my old **” MBP migrated over. i was told by ‘Apple Chat Live’ that the software I had questions about would work fine... well, they didn’t. All my Adobe CS didn’t work because High Sierra forces everything to **bit. All my software is **bit. Nothing worked. I took the MBP back and got my money back. I need to buy a newer MBP that only has El Capitan on it and hopefully it’ll work but the Apple Store said they didn’t know if it’ll work because all the new MBP only come with High Sierra. And they told me they don’t sell older macs that I have to get it from online. Well, that ***** because what if it doesn’t work? Suggestions?
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Customer service issue
Reported by GetHuman-mauroge
Jun 6th, 2018 - a yr ago
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GetHuman-mauroge started working on this issue
Jun 6th, 2018 10:18pm
GetHuman-mauroge indicated the issue is not fixed yet.
Jun 8th, 2018 12:26am