my phone is lock and it keep saying activation lock

GetHuman745618's customer service issue with Apple from June 2018

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371 similar
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Help with my Apple issue
Before contacting them, items GetHuman745618 may need:
Order number, Billing address, Apple ID, and Phone number on account
GetHuman745618's next move: have a Apple rep call.
Always use the GetHuman Phone tocall Apple. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman745618's own words:
The problem I ran into: my phone is lock and it keep saying activation lock
I trust that Apple will make this right and come up with a resolution that is fair.
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Apple

Customer service issue
Reported by GetHuman745618
Jun 3rd, 2018 - 3 mons ago
I have an issue with Apple too
Not resolved
Seen by 4 customers so far
Similar issue to 371 others
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Timeline
GetHuman745618 started working on this issue
Jun 3rd 6:34pm