Verizon Help Pages

Verizon Customer FAQ, Forum, and Online Help Desk

Verizon Help @
Customer Help
Average time to fix: (20 hours)
Busiest time: 10:15am
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Recent Verizon help topics searched

So body use my information and know I got a cable bill with verizon
I want to know why my bill is ***.** when I've been paying ***.** for the last * years!
I want to activate a new phone with eSIM
log in to verizon account. I forgot answer to security question. ***-***-**** **** Sou...
Access voice mail, need a pass code
All of a sudden I have no service on my phone, ***-***-****. My company had been payin...
My internet isn’t working on ***- ***-****. I got the sOM card and the new phone was ac...
We wanted to get Discovery Plus. In order to do this, we were told we needed to install...
I bought a straighttalk phone that is verizon compatible and I also bought a new sim. I...
What is the average cost of my service per month for the year ****
Hello My name is Queenie Chatman, I would like to speak to someone in regarding new ser...
I am missing my phone since last evening. Are you able to check the phone number to see...
Please have someone call us to tell us how we can get the over payment of our closed ac...
Purchased Verizon pre pay card by mistake. And know I can't get my money back. You say...
I purchased the wrong card (Verizon) for my wife. Hers is Boost. All I want is my mone...
My land phone internet is down again from Saturday
Trying to redeem gift card

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Verizon Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time20
Rank amongst all ways to reach them11
Other means of communicationphone, chat, twitter, web
Communication customer rating94%
Quality of help rating90%
Votes for online help534
When this was last updatedThu Mar 04 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-910-4366

Verizon Help Pages: What to Know

This is the Verizon help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Verizon's best customer help page or faq or forum, this is the best entry point according to 49,122 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-910-4366) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Verizon agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Verizon: General Information

Verizon has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Verizon using 4 different media: phone, chat, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-910-4366 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Verizon.

Do Verizon and GetHuman work together?

GetHuman has no relationship with Verizon and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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