Bank of America Help Pages

Bank of America Customer FAQ, Forum, and Online Help Desk

Bank of America Help @ www3.bankofamerica.com
Customer Help
  • It takes an average of 3 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1pm.
  • Common topics include Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment, and more.
Since there is a phone number available, we have to recommend calling Bank of America and talking to a real human being instead of searching their help site for answers.

Recent Bank of America help topics searched

Enroll in online banking
Hold on deposited check
Online account password reset
Want to close down my personal checking account.
Account is locked and I am currently traveling abroad. I need to use my card now. Pleas...
Card is not working. My account is locked. I am abroad and currently trying to use card...
I have a "Bank of America Premium Rewards Visa Signature" credit card that I want to do...
i'm locked out of my account, been calling Bank of America all day, they just put me on...
Is there a maximum amount that I can transfer from Bank Of America to an external bank?
My card hasn’t come in I would like to know if it was mailed to the right address.
There's an account with funds being held for me but I'm not sure what's going on with t...
Someone is trying to use my card but I have it with me I want to know where are they t...
I’m changing my home insurance, I want to let you know, when I receive the check, I wil...
My account is locked and I’m unable to use my Bank of America credit card and it’s supe...

Bank of America Online Help at www3.bankofamerica.com - Info & Stats

Help desk addresshttps://www3.bankofamerica.com/contact/?lob=general&contact_returnto=http%3A%2F%2Fwww%2Ebankofamerica%2Ecom%2Fcontact%2F&state=CA
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time3
Rank amongst all ways to reach them12
Other means of communicationphone, chat, web, twitter, facebook
Communication customer rating89%
Quality of help rating54%
Votes for online help2,249
When this was last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-432-1000

Bank of America Help Pages: What to Know

This is the Bank of America help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Bank of America's best customer help page or faq or forum, this is the best entry point according to 420,030 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-432-1000) which we show above. Sometimes when you dig through the various help topics and volumes on www3.bankofamerica.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Bank of America agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Bank of America: General Information

Bank of America has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Bank of America using 5 different media: phone, chat, web, twitter, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-432-1000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Bank of America.

Do Bank of America and GetHuman work together?

GetHuman has no relationship with Bank of America and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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