Bank of America Help Pages

Bank of America Customer FAQ, Forum, and Online Help Desk

Average time to fix: (3 hours)
Busiest time: 10:15am
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Recent Bank of America help topics searched

Refund maintenance fee
I need help with charges and disputes, please. *I had accidentally declared fraud. BoA...
I would like to cancel my debit card. I have a new address that I would like it to be s...
They closed my account do to a business decision they made. They said they sent the fun...
I need you to decline my credit card apparently was stolen last night from my driveway...
I would like my interest lowered, I have been a customer since ****
Need to speak about a lost or stolen card
Commercial banking and lending
Need to change address.
I want to send a physical check through bill pay to my mortgage company. Can I do this...
I was charged with so many BOA bank fees one after the other, and it makes no sense at...
I got a refund from Amazon to a card that had been cancelled for $**.**. The Amazon age...
Can I overdraft my account at the atm while my account is negative ?
I have a BA account in Newton MA in the name of Hugh J. Ault and Martina David-Ault...
Dear Sir*Mdme,*Please, find my bank account information bellow as you requested from me...
I'm having a problem with my account. I recently received a email saying that my accoun...
My bank card has been used by someone without my knowledge, and the physical copy of my...
Get help with my issue

Bank of America Online Help at www3.bankofamerica.com - Info & Stats

Help desk address
https://www3.bankofamerica.com/contact/?lob=general&contact_returnto=http%3A%2F%2Fwww%2Ebankofamerica%2Ecom%2Fcontact%2F&state=CA
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
3
Rank amongst all ways to reach them
12
Other means of communication
phone, chat, web, twitter
Communication customer rating
47%
Quality of help rating
49%
Votes for online help
2,253
When this was last updated
Wed Feb 19 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-432-1000

Bank of America Help Pages: What to Know

This is the Bank of America help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Bank of America's best customer help page or faq or forum, this is the best entry point according to 420,030 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-432-1000) which we show above. Sometimes when you dig through the various help topics and volumes on www3.bankofamerica.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Bank of America agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Bank of America: General Information

Bank of America has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Bank of America using 4 different media: phone, chat, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-432-1000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Bank of America.

Do Bank of America and GetHuman work together?

GetHuman has no relationship with Bank of America and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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