Bank of America Help Pages

Bank of America Customer FAQ, Forum, and Online Help Desk

Bank of America Help @
Customer Help
Average time to fix: (3 hours)
Busiest time: 1:45pm
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Recent Bank of America help topics searched

close savings account
I got an email saying that I have a new account that I need to provide information. Pro...
I'm staying in Spain. I do need to access my account. The app is not optimized for this...
I’m being charged a late fee on a one time payment account because the bank didn’t go t...
I called yesterday and had a check **** cancelled. Can I get a confirmation of this?
I had $** dollars in my savings account and withdrew money out more then * times. I wan...
I got charged a $** dollar fee for taking out money out of my savings account and didn...
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I am disputing a credit card charge on my Mastercard.
I made a payment on my credit card what time will it process tonight to show * balance
Branch with our safe deposit box is closing permanently. Despite repeated attempts, we...
I opened a checking and savings account with BofA online and used my debit card to fund...
Hi . Im coming the **th of February to new York . I would like to know the prices and...
Was wondering if that check i deposited was gonna go through
I need to Dispute a Transaction right NOW! I made a mistake and need to remove this pay...
I am unable to login to my online banking. It takes me through the verification process...
Trying to make purchases on UK websites and being declined after sending authorization...

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Bank of America Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time3
Rank amongst all ways to reach them12
Other means of communicationphone, chat, web, twitter
Communication customer rating92%
Quality of help rating51%
Votes for online help2,252
When this was last updatedMon Mar 01 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-432-1000

Bank of America Help Pages: What to Know

This is the Bank of America help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Bank of America's best customer help page or faq or forum, this is the best entry point according to 420,030 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-432-1000) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Bank of America agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Bank of America: General Information

Bank of America has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Bank of America using 4 different media: phone, chat, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-432-1000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Bank of America.

Do Bank of America and GetHuman work together?

GetHuman has no relationship with Bank of America and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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