Contact Verizon FiOS

The best of the 11 ways to get in touch with Verizon FiOS by GetHuman

Verizon FiOS Phone Number
800-837-4966 · Customer Service888-910-4366 · New Customers
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Verizon FiOS Live Chat
Unfortunately, Verizon FiOS does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Verizon FiOS:

Trying to setup my Wi-Fi but when I picked up the package all the pieces wasn't there a...
All of my Verizon service has been out since **** am*My neighbors also *If this is not...
I keep trying to cancel HBOMAX, STARZ and SHOWTIME but somehow they just never go away-
Blurry tv picture, slow download
I recently retired and need to reduce my cable bill. Can you help me please. I am very...
wifi drops for approx * mins every ***** mins
I just had Fios installed and the HD tv doesn't look HD. I just had Fios installed and...
My exterior installation was never completed going back to February. We were told some...
My bill has increased. I would like to lower the payment .
I am not able to connect to the internet even after troubleshooting myself.
Service is offline. I’ve already rebooted the router several times and have checked all...
My off on button is not working -*I have a new remote & how can I connect this so I can...
Just had Verizon fios installed Friday Cannot seem to find out how to get my One year f...
More customer issues

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Verizon FiOS contact information - compared

Above are our top recommendations for how to contact Verizon FiOS, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Verizon FiOS by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon FiOS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon FiOS across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
800-837-4966
Customer Service
38 mins2232
888-910-4366
New Customers
< 1 min1406
888-553-1555
Customer Service
3 mins1515
888-338-9333
Internet and TV Service
15 mins1721
888-438-3467
Residential Support
3 mins427
facebook.com/VerizonFiOS
Customer Service
38 mins1794
866-326-7937
E-Care
82 mins879
888-858-0822
Deals & Packages Concierge
< 1 min2671
888-715-3291
New Customer Concierge
< 1 min2103
Online Help
Customer Service
< 38 hrs2006
877-318-2092
Moving & Address Change Concierge
< 1 min2099

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Contacting Verizon FiOS at a Glance

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