Contact Verizon FiOS

The best of the 11 ways to get in touch with Verizon FiOS by GetHuman

Verizon FiOS Phone Number
800-837-4966 · Customer Service866-240-9306 · New Customers
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Verizon FiOS Live Chat
Unfortunately, Verizon FiOS does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Verizon FiOS:

Need a new router because my ex, whom I have a protective order against, has been acces...
My remote is not working and the auto phone chat does not help.
My bill randomly increased
Image is pixelated and sounds keep cutting off. Tried the online tool and disconnected...
I have a fios question about my location. I've been trying to get fios in my area for s...
I am changing banks and I want the automatic billing changed to the new bank
My home phone service is not on
Hazardous tree growing around Verizon line
I’m transferring service to a new address, but can’t disconnect the service box from th...
More customer issues

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Verizon FiOS contact information - compared

Above are our top recommendations for how to contact Verizon FiOS, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Verizon FiOS by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon FiOS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon FiOS across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
800-837-4966
Customer Service
38 mins2233
866-240-9306
Call For New Service
< 1 min1405
888-553-1555
Customer Service
3 mins1515
888-338-9333
Customer Service
15 mins1722
888-438-3467
Residential Support
3 mins427
facebook.com/VerizonFiOS
Customer Service
38 mins1795
866-326-7937
E-Care
81 mins880
888-858-0822
Deals & Packages Concierge
< 1 min2672
888-715-3291
New Customer Concierge
< 1 min2104
Online Help
Customer Service
< 38 hrs2007
877-318-2092
Moving & Address Change Concierge
< 1 min2100

Does GetHuman work with Verizon FiOS?

GetHuman does not work with Verizon FiOS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Verizon FiOS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Verizon FiOS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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