Contact Verizon FiOS

The best of the 11 ways to get in touch with Verizon FiOS by GetHuman

Verizon FiOS Phone Number
800-837-4966 · Customer Service888-910-4366 · New Customers
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Verizon FiOS Live Chat
Unfortunately, Verizon FiOS does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Verizon FiOS:

It’s not what happened, it’s what may happen. I hope Verizon keeps Fox, Newsmax and OAN...
Bill increased and I hope it’s not a problem to find a way to reduce it
Your FiOS box is broke I want a new one. Why is it so hard to get ahold of someone to r...
My first issue is I want to talk to a person. My second issue is my television isn't wo...
The Box tiles on certain channels. I need a new box. I turn it to certain channels and...
My box channels dial on certain channels this is the second time I have called about th...
I need to Activate the ethernet port on my ONT, so that I can install my Firewall. I n...
wifi isn’t working, i reset it like ten times and it’s still not connecting. it’s somet...
My home phone * comes up on peoples caller-ID as unavailable instead of my name.*I was...
I am moving in * week to another city and need to cancel my all my services (phone, int...
our business phones are down
Question with Fios Billing
The router in the basement needs to be moved to the main level - because the security c...
Fios service was disconnected
My internet is ** upload ** download with only a smart tv on
More customer issues

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Verizon FiOS contact information - compared

Above are our top recommendations for how to contact Verizon FiOS, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Verizon FiOS by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon FiOS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon FiOS across the following mediums: Phone, Facebook, Web.

Phone number / contactWaitVotes
800-837-4966
Customer Service
38 mins2318
888-910-4366
New Customers
< 1 min1702
888-553-1555
Customer Service
3 mins1515
888-338-9333
Internet and TV Service
15 mins1807
888-438-3467
Residential Support
3 mins427
facebook.com/VerizonFiOS
Customer Service
38 mins1880
866-326-7937
E-Care
85 mins965
888-858-0822
Deals & Packages Concierge
< 1 min2757
888-715-3291
New Customer Concierge
< 1 min2189
Online Help
Customer Service
< 38 hrs2092
877-318-2092
Moving & Address Change Concierge
< 1 min2185

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Contacting Verizon FiOS at a Glance

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Paying Too Much for Your Plan?

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