Contact Verizon FiOS
The best of the 11 ways to get in touch with Verizon FiOS by GetHuman
Verizon FiOS Phone Number
888-910-4366 · Customer Service888-858-0822 · New Customers
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Help me with my issueVerizon FiOS Live Chat
Unfortunately, Verizon FiOS does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.
Recent reasons customers contacted Verizon FiOS:
I want to order the new verizon router (E*?) *K DVR, and new remote (F*?) I cannot do t...
I want to order the new verizon router (E*?) *K DVR, and new remote (F*?) I cannot do...
I need to install services in my building so that we can have a direct line
If we watch TV, then turn it off - and go back to it in *** hour or so, we click on the...
I want to cancel my service.
I would like to get info on renewing my contract.
Alice Taylor ***-***-***-****-** died and I am her personal Rep. I returned four set to...
I called on Saturday to extend my payment arrangement and financial services was not av...
Picture freezes and breaks up into pixels. Happens on all set top boxes, I have *. Tv...
i can not connect by phone with a rep about my account so please close it for ever . I...
Cable box and internet slow
Slow cable box and internet
I’m fed up and want to cancel. I’ll get a better deal with Xfinity.
I need to cancel a service due to a death
My deposit of $*** for Fios was never returned after canceling ** months ago. I would l...
More customer issuesHelp me with my issueVerizon FiOS contact information - compared
Above are our top recommendations for how to contact Verizon FiOS, including their top phone number and live chat options. Below you can compare and contrast the 11 ways to contact Verizon FiOS by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon FiOS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon FiOS across the following mediums: Phone, Facebook, Web.
Phone number / contact
Wait
Votes
888-910-4366
Customer Service
Customer Service
< 1 min
1730
888-553-1555
Customer Service
Customer Service
3 mins
1515
888-338-9333
Internet and TV Service
Internet and TV Service
15 mins
1779
888-438-3467
Residential Support
Residential Support
3 mins
427
800-837-4966
Technical Support
Technical Support
38 mins
2290
facebook.com/VerizonFiOS
Customer Service
Customer Service
38 mins
1852
866-326-7937
E-Care
E-Care
87 mins
937
888-858-0822
Deals & Packages Concierge
Deals & Packages Concierge
< 1 min
2729
888-715-3291
New Customer Concierge
New Customer Concierge
< 1 min
2161
Online Help
Customer Service
Customer Service
< 38 hrs
2064
877-318-2092
Moving & Address Change Concierge
Moving & Address Change Concierge
< 1 min
2157
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