Verizon FiOS Residential Support Phone Number

Hold time now: 16 mins (avg 12)
Best time to call: 8:45am
New customers: 888-910-4366
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep saying "Operator". For new customers and existing customers.
Verizon FiOS's #1 Phone Number

Other customers got on the phone recently because:

What happened to Channel ***. I was watching thee AFC pregame show but when the game wa...
Had service for awhile -way too high. Ready to give up and go elsewhere even just inter...
Internet keeps going down and up
Still getting charged for home internet serviced that were cancelled as of November * ****.
I just upgrade my Verizon equipment. I just installed new set top box . now all my prev...
I want to cancel my service
No DVR *Not working after changing top box
I have FiosTV, I have sound but no picture
Need to connect printer to Fios wireless
Internet is going in and out, is sometimes super slow, and this has been going on for a...
Have a tube tv changing to a smart tv. Need to change to the right box. How?
I want to find out what the cost savings would be to disconnect my landline.
Need help with a internet bill program
Switch the ONT (Optical Network Terminal) from Coaxial output to Ethernet output.
Help me with my issue

Verizon FiOS Residential Support Phone Number 888-438-3467 - Info & Statistics

Phone number to dial888-438-3467
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingResidential Support
Call center hoursMon-Sun 8am-9pm EST
Best time to dial8:45am
Navigate phone maze to a humanKeep saying "Operator". For new customers and existing customers.
Average wait12
Current wait16
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or facebook or web
Quality of communication55%
Quality of help62%
Customer votes4,397
Best phone number888-910-4366
Information last updatedWed Jan 22 2020 08:00:00 GMT+0000 (UTC)

Verizon FiOS's 888-438-3467 Residential Support Number

This Verizon FiOS phone number is ranked #4 out of 9 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-438-3467 is to reach the Verizon FiOS Residential Support department for problems like Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Sun 8am-9pm EST. Verizon FiOS has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 888-438-3467 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS Residential Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's Residential Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon FiOS's phone numbers against each other.

Contacting Verizon FiOS in General

While 888-438-3467 is Verizon FiOS's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-910-4366 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 55% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon FiOS.
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