Verizon FiOS E-Care Phone Number

Hold time now: 140 mins (avg 100)
Best time to call: 9am
Free: Call Without Hold Time
New customers: 888-910-4366
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Wait to be transferred to a live representative
This is not the most popular Verizon FiOS phone number (it's ranked #6). Most customers call 800-837-4966 for support: Click here for best option

Other customers got on the phone recently because:

Says I my account is closed but it’s currently active
I ordered MLB subscription from Verizon, after I did that, I realized since I do not ha...
Trying to setup my Wi-Fi but when I picked up the package all the pieces wasn't there a...
All of my Verizon service has been out since **** am*My neighbors also *If this is not...
I keep trying to cancel HBOMAX, STARZ and SHOWTIME but somehow they just never go away-
Blurry tv picture, slow download
I recently retired and need to reduce my cable bill. Can you help me please. I am very...
wifi drops for approx * mins every ***** mins
I just had Fios installed and the HD tv doesn't look HD. I just had Fios installed and...
My exterior installation was never completed going back to February. We were told some...
My bill has increased. I would like to lower the payment .
I am not able to connect to the internet even after troubleshooting myself.
Service is offline. I’ve already rebooted the router several times and have checked all...
My off on button is not working -*I have a new remote & how can I connect this so I can...

Help me with my issue

Verizon FiOS E-Care Phone Number 866-326-7937 - Info & Statistics

Phone number to dial866-326-7937
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingE-Care
Call center hoursMon-Sun 8am-9pm EST
Best time to dial9am
Navigate phone maze to a humanWait to be transferred to a live representative
Average wait100
Current wait140
Rank (among phone numbers)6
Rank (overall)7
Alternate methodsphone or facebook or web
Quality of communication63%
Quality of help58%
Customer votes3,490
Best phone number800-837-4966
Information last updatedMon May 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Verizon FiOS's 866-326-7937 E-Care Number

This Verizon FiOS phone number is ranked #6 out of 9 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 866-326-7937 is to reach the Verizon FiOS E-Care department for problems like Lower My Bill, Cancel Service, Dispute a Charge, Service Outage, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Sun 8am-9pm EST. Verizon FiOS has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 866-326-7937 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS E-Care can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's E-Care department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon FiOS in General

While 866-326-7937 is Verizon FiOS's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-837-4966 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 63% score for their communication skills and a 58% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon FiOS Contact Info

Help from a Live Expert

We've partnered with a West Coast-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert who can help you now.
Chat with a Technician

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!