Verizon FiOS E-Care Phone Number

866-326-7937
Hold time now: 117 mins (avg 100)
Best time to call: 10:15am
New customers: 888-858-0822
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Wait to be transferred to a live representative
Verizon FiOS's #1 Phone Number

Verizon FiOS E-Care Phone Number 866-326-7937 - Info & Statistics

Phone number to dial866-326-7937
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingE-Care
Call center hoursMon-Sun 8am-9pm EST
Best time to dial10:15am
Navigate phone maze to a humanWait to be transferred to a live representative
Average wait100
Current wait117
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or facebook or web
Quality of communication64%
Quality of help59%
Customer votes3,491
Best phone number888-553-1555
Information last updatedSat Aug 11 2018 08:00:00 GMT+0000 (UTC)

Verizon FiOS's 866-326-7937 E-Care Number

This Verizon FiOS phone number is ranked #5 out of 8 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 866-326-7937 is to reach the Verizon FiOS E-Care department for problems like Setup Service, Lower My Bill, Service or Technical issues, Complaint, Cancel or change services. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Sun 8am-9pm EST. Verizon FiOS has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 866-326-7937 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS E-Care can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's E-Care department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon FiOS's phone numbers against each other.

Contacting Verizon FiOS in General

While 866-326-7937 is Verizon FiOS's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-553-1555 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 64% score for their communication skills and a 59% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon FiOS.
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