Verizon FiOS Customer Service Phone Number

888-553-1555
Hold time now: 15 mins (avg 10)
Best time to call: 8:15am
Free: Call Without Hold Time
New customers: 888-910-4366
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press #, 0#, 0, 0, 0 then 0# OR keep saying "Representative".
This is not the most popular Verizon FiOS phone number (it's ranked #3). Most customers call 800-837-4966 for support: Click here for best option

Other customers got on the phone recently because:

I cannot find my passwrd for verizin fios. misplaced it. can u help me. i
I need to make past due payment arrangements on my fios account
I need a service person to come to the house to check wires
My bill increased by over $***. I cannot afford to pay this much for Verizon services...
I need to cancel my high speed internet plan
I need to cancel my high speed internet plan.
The internet phone and cable has been out. Tried resetting the ONT and modem but it did...
My landline phone is out again. I am ** and live alone . You have sent people out at le...
For the last * weeks, we didn't get our messages, because the NEW VOICE MAIL message di...
My internet has been out for * hours at: *** cologne steeet Pittsburgh pa *****. I have...
My Verizon FiOS doesn't work. After a long chat session, the Verizon rep said I needed...
Cancel Service, dont know account number.
I am moving from one apartment to another I would like to make an appointment to trans...
Need new bundle been waiting over an hour for customer service

Help me with my issue

Verizon FiOS Customer Service Phone Number 888-553-1555 - Info & Statistics

Phone number to dial888-553-1555
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 8am-9pm EST
Best time to dial8:15am
Navigate phone maze to a humanPress #, 0#, 0, 0, 0 then 0# OR keep saying "Representative".
Average wait10
Current wait15
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or facebook or web
Quality of communication75%
Quality of help70%
Customer votes3,086
Best phone number800-837-4966
Information last updatedSun Nov 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon FiOS's 888-553-1555 Customer Service Number

This Verizon FiOS phone number is ranked #3 out of 9 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-553-1555 is to reach the Verizon FiOS Customer Service department for problems like Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Sun 8am-9pm EST. Verizon FiOS has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 888-553-1555 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon FiOS in General

While 888-553-1555 is Verizon FiOS's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-837-4966 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 70% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon FiOS Contact Info

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