Verizon FiOS Customer Service Phone Number

888-553-1555
Hold time now: 20 mins (avg 16)
Best time to call: 8:15am
Free: Call Without Hold Time
New customers: 866-240-9306
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press #, 0#, 0, 0, 0 then 0# OR keep saying "Representative".
This is not the most popular Verizon FiOS phone number (it's ranked #3). Most customers call 800-837-4966 for support: Click here for best option

Other customers got on the phone recently because:

I am moving to Long Island and would like my services to be moved as well
we would like to suspend our TV service while we are away until march.
Phone service keep getting the run around hung up on. Treated bad an no results. I got...
Ethernet not working on brand new internet, wifi is working great just ethernet not working
My service has been down for two days. my account is under *****@***.com**I don’t know...
I cannot access a channel listed in my plan
I'm on a shared data plan with my mother for my cell phone. It's the only device I have...
I switched account ownership, combined the FIOS acct with my wireless account and need...
I changed my FIOS plan and was told Disney and Hulu would be free but when logging in H...
New Router was not delivered
My internet service isn’t working. I have tried resetting my router to no avail. Can so...
I changed my payment to my checking account from my credit card in order to save $** a...
I need two new remotes. I was told they would send them a very log time ago and never g...
I'd like to know if i purchase my own internet router and return the router provided to...

Help me with my issue

Verizon FiOS Customer Service Phone Number 888-553-1555 - Info & Statistics

Phone number to dial888-553-1555
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 8am-9pm EST
Best time to dial8:15am
Navigate phone maze to a humanPress #, 0#, 0, 0, 0 then 0# OR keep saying "Representative".
Average wait16
Current wait20
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or facebook or web
Quality of communication88%
Quality of help83%
Customer votes3,112
Best phone number800-837-4966
Information last updatedWed Feb 01 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon FiOS's 888-553-1555 Customer Service Number

This Verizon FiOS phone number is ranked #3 out of 9 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-553-1555 is to reach the Verizon FiOS Customer Service department for problems like Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Sun 8am-9pm EST. Verizon FiOS has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 888-553-1555 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon FiOS in General

While 888-553-1555 is Verizon FiOS's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-837-4966 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 88% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon FiOS Contact Info

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