Contact Verizon

The best of the 12 ways to get in touch with Verizon by GetHuman

Verizon Phone Number
888-910-4366 · Customer Service800-538-2686 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Verizon rep
  • Pro tips & talking points
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Verizon Live Chat
Verizon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Verizon:

Im having trouble logging in * my Verizon account
Received wrong device in new order, exchange needed
I have tried the phone, the technicians, etc. No one has helped me. All I want to do is...
I cannot even create an account to log in and activate my phone. This is so frustrating...
Need to update towers in my area
I want to pay bills on time. Will you please mail me my billing information. For some r...
Our dial tone warble indicates we have messages, but when we call *-***-***-****, it d...
Business technical support needed for Elite Jets in Naples Florida
How do I get a new router?
How to reach my android phone remotely when it is off?*Cannot get codes by text using l...
Iam wanting to change my monthly pre paid plan today. I'm on the $**.** a month plan an...
Need to talk person to person with someone in your customer service dept.*Please call m...
I need an extension with payment. I paid ** dollars toward the bill the other day. I ca...
Billing on number****-********
I need to divert my payment November to December because of the cupboard virus I'm runn...
More customer issues

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Verizon contact information - compared

Above are our top recommendations for how to contact Verizon, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Verizon by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon across the following mediums: Phone, Chat, Twitter, Web.

Phone number / contactWaitVotes
Customer Service
< 1 min135
New Wireless Customers
< 1 min279
Customer Service
35 mins295
Customer Care
3 mins1095
Live Chat
Customer Service
3 mins81
Credit Parking
38 mins56
Account Verification
4 mins186
Customer Service
15 mins332
Mobile Broadband
78 mins84
Technical Support
38 mins212
Online Help
Customer Service
< 20 hrs125
International Customer Service
7 mins177

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