Apple Customer FAQ

Yes, you can unpair your Apple Watch from your iPhone irrespective of its software version. To do so, open the Watch app on your iPhone, go to the "My Watch" tab, select your watch at the top of the screen and tap the "i" icon. Then, tap "Unpair Apple Watch". Remember, unpairing will erase all content on your Apple Watch. If you want to pair the watch with your iPhone again, you'll need to restore it from a backup. Make sure your iPhone and Apple Watch are close together until the unpairing process is complete.

We're sorry to hear that your Apple Watch SE isn't turning on. Try a hard reset first. To do this, hold down both the side button and the Digital Crown for at least 10 seconds, until you see the Apple logo. If this doesn't help, there might be a problem with the battery or the Watch itself, or maybe the charger is not working properly. Please ensure that your charger and cable are Apple certified. If it still doesn't turn on, you may need to get it serviced at an Apple Store or authorized service provider. Also, if your Apple Watch is still under warranty, the repair could be covered.