Bank of America Live Chat

How to chat with Bank of America by GetHuman

Live Chat with Bank of America Agents
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Takes you to drop down will be offered if available after you make your selection
Why did you want to chat with Bank of America?

Topics from recent customer chat windows

Fraud on a check deposited to your bank
Cannot login to my Bank of America account via website and app. I believe my account wa...
I need a copy of my bank statement I did not receive one this month and I do not know i...
I recently opened a BOA account through the mobile app. I haven't received my card yet...
I am in Thailand trying to book an air b n b. When I try to do it, air b n b says they...
The issue I'm having with Bank of America is that they close my account when I still ha...
Card was stolen need a new EDD card and need help accessing my account it's not letting...
I am trying to send a text message ...the answer of that text message is YES*Seguridad...
Letting bank know I’ll be out of the country
I want a contactless debit card but i re-ordered a new card with a new number. I want t...
I Need to close my bank account
I have two accounts. BofA and Chade. I’m trying to completely transition to. BofA from...
Fraudulent charges refund funds
Card fraud charge need to live chat with Bank of America I am nonverbal
Help me with my issue

Bank of America Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:15pm
Average wait3
Current wait3
Rank (overall)8
Alternate methodsphone or chat or web or twitter
Quality of communication38%
Quality of help44%
Customer votes43,106
Information last updatedTue Jan 18 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-432-1000

Chatting with Bank of America Customer Service

Live chat with Bank of America by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Bank of America about. We can usually help ensure a better outcome. This is the best way to live chat with Bank of America because 420,030 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Bank of America usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment and other customer service issues. When you chat with Bank of America agents, they are most likely chatting with you from their call center located in Massachusetts or Arizona or Florida. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Bank of America offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Bank of America with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Bank of America

While Bank of America does offer live chat as a way to get help, they also have a phone number. In total, there are 20 ways to get in touch with them. The best phone number for Bank of America is their 800-432-1000 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Bank of America? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Bank of America and GetHuman affiliated?

GetHuman and Bank of America have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Bank of America Contact Info

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