Bank of America Chat Live | Tips for Better Results

Bank of America Live Chat

Live Chat with Bank of America Agents
https://www.bankofamerica.com/contactus/contactus.go?
Current Wait: 71 mins (avg 47)
Hours: 24 hours, 7 days
Best alternative to live chat
For relevant help, and to make sure your issue gets attention, tell us the problem:

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Get the right department and more attention on your issue.

Fraud
1,543 chats about this, last 90 days
Technical Support
980 chats about this, last 90 days
Reduce my interest rate
1,571 chats about this, last 90 days
Change PIN
1,521 chats about this, last 90 days

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Bank of America Live Chat - by the Numbers

Live chat starting point
https://www.bankofamerica.com/contactus/contactus.go?
Call-back available
NO
Department you chat with
Customer Service
Call center hours
24 hours, 7 days
Best time to chat
10:45am
Average wait
47
Current wait
71
Rank (overall)
8
Quality of communication
44%
Quality of help
50%
Customer votes
43,101
Information last updated
Fri Dec 08 2017 10:00:00 GMT+0000 (UTC)
Best phone number
800-432-1000

Chatting with Bank of America Customer Service

This is the best way to live chat with Bank of America because 328,548 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Bank of America usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.bankofamerica.com/contactus/contactus.go? are used to handling Fraud, Technical Support, Reduce my interest rate, Change PIN and other customer service issues. When you chat with Bank of America agents, they are most likely chatting with you from their call center located in Massachusetts or Arizona or Florida. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Bank of America offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Bank of America with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Bank of America

While Bank of America does offer live chat as a way to get help, they also have a phone number. In total, there are 19 ways to get in touch with them. The best phone number for Bank of America is their 800-432-1000 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Bank of America? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers. Click here to compare all the various ways we've compiled to contact Bank of America.
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