If you're here looking up Citibank customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Citibank also goes by or is associated with the names Citi Group, Citigroup, Citigroup Inc., Citigroup Pty Limited. They are considered to be part of the following sectors and industries: Financials, Banks, Banking & Mortgages. Citibank is associated with terms like private, banking & mortgages, financial services, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Bank of America, TD Bank, Citizens Bank, JP Morgan Chase. They employ 1,200 people according to customers in the know.