Citibank Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting Citibank

Citibank Phone Number
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Contact Citibank
See the best way to reach Citibank customer service and compare their 7 phone numbers, help-desk, live chat option, and twitter handle.

Most common Citibank customer service issues

As reported by Citibank customers to GetHuman in the last 60 days
Complaint: 161 inquiries
Dispute or challenge charge: 162 inquiries
Account issue: 129 inquiries
Technical or service issue: 489 inquiries
Cancel or change account: 169 inquiries
Recent customer service issues experienced by other Citibank customers:
"To discuss my payment i wont be able to complete my payment untill the **th" · 15d ago
"Open international banking account" · 21d ago
"Renewed Credit Card not delivered" · 21d ago
"do***ents for address change" · a mon ago
"Credit card consolidation" · a mon ago

Citibank customer reviews

2.94 out of 5 | 264 reviews
"I requested an increase was denied did this affect my fico" · 3d ago
"You not only lied your representative told me that your other reps..." · 8d ago
"i talked two times with citibank live chat agents and both time th..." · 11d ago

About Citibank

If you're here looking up Citibank customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Citibank also goes by or is associated with the names Citi Group, Citigroup, Citigroup Inc., Citigroup Pty Limited. They are considered to be part of the following sectors and industries: Financials, Banks, Banking & Mortgages. Citibank is associated with terms like private, banking & mortgages, financial services, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Bank of America, TD Bank, Citizens Bank, JP Morgan Chase. They employ 1,200 people according to customers in the know.
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