I'm trying to find out if i buy a phone from bestbuy will it work on ur network i bough...

GetHuman3975947's customer service issue with Virgin Mobile from November 2019

Help with my Virgin Mobile issue
First: share to improve GetHuman3975947's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3975947 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman3975947's own words
I'm trying to find out if i buy a phone from bestbuy will it work on ur network i bought a new phone a few months ago and had to send it back because it didn't work on ur network I'm trying to buy a Samsung Galaxy A** I'm getting tired of worrying about where i can buy a phone or how can i up grade because ur network doesn't support those phones u make claims that i can buy any phone and i can bring it over to your network that is not true and thats hard to keep dealing with thank u for ur time in this matter

GetHuman3975947 did not yet indicate what Virgin Mobile should do to make this right.

How GetHuman3975947 fixed the problem

We are waiting for GetHuman3975947 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Virgin Mobile

Customer service issue
Reported by GetHuman3975947
Nov 21st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 1426 others
0 customers following this

Timeline

GetHuman3975947 started working on this issue
Nov 21st, 2019 11:18pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies