I am truing to get information for my daughter who lives in England. They have interne...

GetHuman2962497's customer service issue with Virgin Mobile from May 2019

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The issue in GetHuman2962497's own words
I am truing to get information for my daughter who lives in England. They have internet service which was interrupted about a month ago and has been getting the run around with people saying they are coming to fix it as it needs new wiring where she lives. Two men came to their home today for the second time and did nothing but draw a yellow line where they were to dig. Said they will be back on *-** again. My son-in-law called and got India and he could not understand what they were saying. They need their service as my daughter has ill parents here in the states and needs to communicate with them daily. Please, what can you do help?
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Virgin Mobile

Customer service issue
Reported by GetHuman2962497
May 21st, 2019 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 5042 others
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GetHuman2962497 started working on this issue
May 21st 11:07pm