For * x days I have been trying to get an operator to speak to me with NO success. I...

GetHuman-jimstor's customer service issue with Virgin Mobile from January 2019

5 views
 | 
3091 similar
 | 
0 following
Help with my Virgin Mobile issue
Next: our robot will wait on hold for GetHuman-jimstor to get a Virgin Mobile rep on the line!
Always use the GetHuman Phone tocall Virgin Mobile. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jimstor's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jimstor may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman-jimstor's own words
For * x days I have been trying to get an operator to speak to me with NO success. I had arranged to have Virgin TV, Broadband, everything in my new house and want to change the package before the installation date of **th January. I am now very seriously thinking about cancelling my order. If I can't get you to answer the phone when I'm trying to give you money, what hope is there if I ever have a problem?*My name is Jim Storrie. My new acount number is ********* and I'm SICK of the disgusting customer service you provide. My mobile number is ***** ****** and I DARE someone from your company to call me. All I ask for is a PERSON to speak with me and not ** different answering machine options.
GetHuman-jimstor did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman-jimstor fixed the problem
We are waiting for GetHuman-jimstor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Virgin Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-jimstor fixes it.
This email address isn't valid

Virgin Mobile

Customer service issue
Reported by GetHuman-jimstor
Jan 15th, 2019 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 3091 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jimstor started working on this issue
Jan 15th 2:38pm