My text and call service work fine,but my data won't register when I'm not in range of wifi

GetHuman1555294's customer service issue with Virgin Mobile from November 2018

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The issue in GetHuman1555294's own words
The problem: My text and call service work fine,but my data won't register when I'm not in range of wifi
GetHuman1555294 did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
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Virgin Mobile

Customer service issue
Reported by GetHuman1555294
Nov 14th, 2018 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 2210 others
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