Over the past year the mobile service at my place of work fails or is out for maintenan...

GetHuman-geoffsi's customer service issue with Virgin Mobile from September 2018

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The issue in GetHuman-geoffsi's own words
Over the past year the mobile service at my place of work fails or is out for maintenance -- every time I call the customer service number I get no help or support -- today I was told that the mast is 'down' and that there's another nearby which is operational -- so I went into manually select another network and still no service -- this is a poor service and I am now thinking of closing my account with Virgin and shifting to a more reliable service provider.
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Virgin Mobile

Customer service issue
Reported by GetHuman-geoffsi
Sep 28th, 2018 - 24d ago
I have an issue with Virgin Mobile too
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Seen by 1 customer so far
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Timeline
GetHuman-geoffsi started working on this issue
Sep 28th 9:23am