If your Virgin Mobile phone isn't allowing incoming calls or texts, there could be a few possible issues. Your phone may be on Do Not Disturb mode, blocking all incoming calls and texts. Ensure that this feature is turned off. If the problem persists, it could be due to network issues. Try restarting your phone to reset the network connection. If none of these steps work, check if you've accumulated any unpaid bills, as this could also cause your services to be blocked. If after all these checks, the issue is still not resolved, it could be a technical problem that Virgin Mobile needs to address.
Asked Apr 3, 2024 7:00 PM