I have an old kyocero phone. It has never been used. I started playing with it and was...

GetHuman710202's customer service issue with Virgin Mobile from May 2018

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The issue in GetHuman710202's own words
I have an old kyocero phone. It has never been used. I started playing with it and was able to get through to the page where it gave me a phone number (***) ***-****. **Now there is a "programming instructions" and "device support" buttons. Can get the programming instructions button to do anything but give me a red "ok". Don't know if I can even program this phone since it is a couple years old. Will have to have someone call me back.
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Virgin Mobile

Customer service issue
Reported by GetHuman710202
May 23rd, 2018 - 6 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 537 others
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman710202 started working on this issue
May 23rd 2:59am
GetHuman710202 shared this issue with others over email
May 23rd 3:04am