I was trying to get my account number to Port my phone number

GetHuman616784's customer service issue with Virgin Mobile from April 2018

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Help with my Virgin Mobile issue
Before contacting them, items GetHuman616784 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
GetHuman616784's next move: have a Virgin Mobile rep call.
Always use the GetHuman Phone tocall Virgin Mobile. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman616784's own words:
I was trying to get my account number to Port my phone number
I trust that Virgin Mobile will make this right and come up with a resolution that is fair.
Help with my Virgin Mobile issue
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Virgin Mobile

Customer service issue
Reported by GetHuman616784
Apr 21st, 2018 - 3 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 7 customers so far
Similar issue to 777 others
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Timeline
GetHuman616784 started working on this issue
Apr 21st 8:24am