I have been a Target shopper for many years, spending about $*,*** annually, but this w...

GetHuman-teriim's customer service issue with Target.com from November 2018

2 views
 | 
223 similar
 | 
0 following
Help with my Target.com issue
GetHuman-teriim's next move: call Target.com.
The best way to get your problem resolved is to tap the button below to start calling Target.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-teriim may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-teriim's own words
I have been a Target shopper for many years, spending about $*,*** annually, but this week has been a disaster. I ordered a gift online on Thanksgiving morning, received a confirmation and later a note that it was ready for pickup. Before I got to the store, I received another email that my order was canceled because there was no stock. When the other items I ordered were delivered, the boxes were smashed and one was opened and filled with snow. I returned one item that was particularly badly damaged to my store, but was told they could only give me store credit, even though I used my Redcard to purchase the item. The clerk had no explanation why credit couldn’t be given to my acct. I purchased additional items while at the store, but used the store gift card, which means that I did not receive *% off for using my Redcard. Then I went to another line to pick up a different online order but I left after waiting for ** minutes because there were still ten customers ahead of me. Today I received an email that order was canceled because I didn’t pick up on time. I am very disappointed with my recent experiences, and while I try to avoid shopping at Walmart or Amazon, I may have to consider those options in the future. At the very least, I would like an explanation why I could not receive a refund to my Redcard when I returned the damaged package you delivered. Thank you.
GetHuman-teriim did not yet indicate what Target.com should do to make this right.
I have an issue with Target.com too
How GetHuman-teriim fixed the problem
We are waiting for GetHuman-teriim to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Target.com's attention and get better help faster. Tap below to get started.
Having Target.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-teriim fixes it.
This email address isn't valid

Target.com

Customer service issue
Reported by GetHuman-teriim
Nov 30th, 2018 - 6 mons ago
I have an issue with Target.com too
Not resolved
Seen by 2 customers so far
Similar issue to 223 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-teriim started working on this issue
Nov 30th, 2018 12:10pm
GetHuman-teriim shared this issue with others over email
Nov 30th, 2018 12:11pm
GetHuman-teriim shared this issue with friends on Facebook
Nov 30th, 2018 12:13pm
GetHuman-teriim shared this issue with others over email
Nov 30th, 2018 12:14pm