How Do I Exchange an Item from Target?

Introduction

Did you buy an item from Target that turned out to be the wrong color or size? Perhaps you changed your mind, or the product you purchased was damaged. Products purchased from Target.com can be exchanged when returned within 90 days of purchase. Items purchased during the holidays may have an extended return window. However, please keep in mind that products sold by Target Plus Partners can't be replaced or exchanged. You may only request a refund if the item is returned within 30 days. Want to return or replace an item? Read this helpful guide.

Exchange the Item In Store

Did you purchase the item in-store? You may want to call Target first to check whether the item you wish to exchange is available. You can also visit a Target store and ask a team member at Guest Services to process your exchange. Be sure to bring the item and your receipt or other proof of purchase. You may also bring the debit or credit card used to purchase the item or the return barcode from your Target account. If the item you want isn't available, you may be able to request a refund and place a new order.

If you need help finding a nearby Target store, browse the store directory or enter your city or ZIP code to find a location. Please note that Target reserves the right to deny returns or exchanges, particularly if it suspects fraud or abuse of its return policy.

Did you purchase the item at Target.com? Follow the steps below.

Sign In to Your Account

You can start your return by signing in to your Target account. Just enter your login credentials to access your account.

Click Purchase History

You can see all of your purchases under Purchase History.

Select Online

To view your online orders, select Online.

Tap Return

You can return the item by mail or in-store. Please note that exchanges are subject to product availability. Target may also allow you to exchange a free promotional item if it's defective, provided a replacement is available.

If you choose to return the item by mail, follow the instructions to obtain a return label or QR code through the designated shipping carrier, such as UPS or FedEx. Attach the return label to your package or present the QR code when dropping off the item, depending on the instructions provided.

If the item you purchased is large or heavy, you may be eligible to arrange a pickup. To inquire about pickup options, contact Target Guest Services. Please note that you may be able to arrange a pickup only when the product weighs more than 150 pounds. Pickups are also only scheduled during business hours.

Conclusion

Were you able to exchange the item you purchased from Target? You can initiate a return online or visit a Target store to request a replacement. When visiting a store, bring proof of purchase to make the process easier. You can also contact Target directly for assistance with your exchange. If the item you want isn't available, you may need to choose a different product or wait until it's back in stock. Depending on the circumstances, Target may offer a refund to your original payment method. Still have questions about exchanging an item? Contact Customer Support today.