Does Target Pay for Shipping on Returns or Exchanges?

Introduction

Planning to return an item purchased from Target.com? Most items can be returned within 90 days of purchase, provided they're in new condition. Customers who purchase items from Target Plus Partners have 30 days to return them. Some items may have extended return windows, especially if purchased with a Target Circle Card. If you bought a Target-owned brand item, you have up to one year to return it. You can return eligible items in store or by mail, but you may be wondering who pays for shipping. Read on to find out whether Target pays for return shipping.

Returning an Item by Mail

Target customers can return eligible items by mail. They can start the return online by signing in to their Target account. After initiating the return, Target will provide a prepaid return shipping label or QR code through UPS or FedEx, depending on the return instructions. If you receive a UPS return label, attach it to your package and drop it off at an authorized UPS location. For FedEx returns that use a QR code, present the code at the designated drop-off location.

Customers can also return items in store or through Target's Drive Up return service without paying return shipping fees. If you purchased a large or heavy item, you may be able to schedule a pickup by contacting Target Guest Services.

To obtain a prepaid return label, go to your purchases, find the item you want to return, and click Print Return Label. Then, follow the on-screen instructions.

When Does Target Refund Shipping Charges?

Target doesn't charge customers a standard flat rate for eligible mail returns. Instead, customers may receive a prepaid return shipping label. Target may also refund the original shipping charges if the returned item is damaged, defective, incorrect, missing parts, or doesn't match its online description. Customers may also qualify for a shipping refund if the product is of poor quality. Eligible shipping refunds are issued to the original payment method.

Please keep in mind that you won't be eligible for a refund of the original shipping charges if you're returning an item because it doesn't meet your expectations, you ordered it by mistake, the product doesn't fit, or you simply changed your mind. If you're unsure whether you qualify for a shipping refund, we recommend contacting Target Guest Services for assistance.

Do You Pay Shipping for Exchanges?

Do you wish to return an item and exchange it for a similar or identical product? There's no need to pay for shipping if you exchange the item at a Target store. Just make sure to bring proof of purchase, such as your receipt or the credit or debit card used for the transaction.

For items purchased online, you may need to place a new order for the replacement. Target may provide a prepaid shipping label for the return, but shipping fees may apply to the new order, depending on whether it qualifies for free delivery.

Conclusion

Were you able to return or exchange an item without paying for shipping? Target provides prepaid shipping labels for eligible returns, which means you won't have to pay return shipping. However, if you're exchanging an item, shipping charges may apply if you need to place a new order. If the product you purchased was damaged or defective, you may also qualify for a refund of the original shipping charges. Planning to return an item but unsure whether you'll need to pay for shipping? Contact Target Customer Support today.