How do I file a complaint with Target?

In a nutshell: To file a complaint with Target, visit their website or call their hotline. Non-shopping related complaints can be directed to specific departments using the contact information provided.

Adam Goldkamp is the editor / author responsible for this content.
Apr 23, 2024

Introduction

It's easy to get in touch with Target and file a complaint. You can chat with them online or call their direct hotline. Note that some departments may not be available 24/7 to assist you. If your complaint with Target is non-shopping related, go to this link: https://corporate.target.com/about/contact-help

You'll find a list of contact numbers and email addresses for the different departments. If you're a Target customer and want to file a complaint about the products you ordered, read the guide below.

Visit the Contact Us Page

Try this link: https://contactus.target.com/

Use the dropdown arrow to select your issue.

How do I file a complaint with Target? (Step 1)

Choose a Topic

If you have a complaint about an item you purchased at Target, choose Target.com Order Experience. Select the correct topic as much as possible to get the right resolution or contact information.

For customers with other concerns, you may also choose the options provided by Target. For example, if you want to track an order, click Track an Order. Otherwise, scroll down to see other options.

How do I file a complaint with Target? (Step 2)

Contact Target Via Chat or Phone Call

If you prefer to send a complaint via chat, select the Chat Now option. Customers who prefer to call Customer Service can use the phone number provided.

Note: Make sure to select the right topic to get the correct phone number for the department you want to file a complaint to. Some departments may not be available through chat. Other departments may only be available on certain hours of the day.

How do I file a complaint with Target? (Step 3)

Chat With an Agent

Those who want to use the chat option will be speaking to a live customer service agent from Target. Just type in your complaint and wait for instructions from the customer service agent.

How do I file a complaint with Target? (Step 4)

Conclusion

For complaints regarding an order, ensure you provide Target with the order number and your personal information so they can check on this. For other concerns such as tracking an order, you can also do this by logging in to your account. Contact Target only if you can't resolve the problem by yourself and if you need additional assistance from the Customer Support team. For other issues with your Target experience and other concerns regarding your Target account, get in touch with Support today.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I file a complaint with Target?

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