How do I file a complaint with Target?

In a nutshell: To file a complaint with Target, visit their website or call their hotline. Non-shopping related complaints can be directed to specific departments using the contact information provided.

Adam Goldkamp is the editor / author responsible for this content.
Apr 23, 2024


It's easy to get in touch with Target and file a complaint. You can chat with them online or call their direct hotline. Note that some departments may not be available 24/7 to assist you. If your complaint with Target is non-shopping related, go to this link:

You'll find a list of contact numbers and email addresses for the different departments. If you're a Target customer and want to file a complaint about the products you ordered, read the guide below.

Visit the Contact Us Page

Try this link:

Use the dropdown arrow to select your issue.

How do I file a complaint with Target? (Step 1)

Choose a Topic

If you have a complaint about an item you purchased at Target, choose Order Experience. Select the correct topic as much as possible to get the right resolution or contact information.

For customers with other concerns, you may also choose the options provided by Target. For example, if you want to track an order, click Track an Order. Otherwise, scroll down to see other options.

How do I file a complaint with Target? (Step 2)

Contact Target Via Chat or Phone Call

If you prefer to send a complaint via chat, select the Chat Now option. Customers who prefer to call Customer Service can use the phone number provided.

Note: Make sure to select the right topic to get the correct phone number for the department you want to file a complaint to. Some departments may not be available through chat. Other departments may only be available on certain hours of the day.

How do I file a complaint with Target? (Step 3)

Chat With an Agent

Those who want to use the chat option will be speaking to a live customer service agent from Target. Just type in your complaint and wait for instructions from the customer service agent.

How do I file a complaint with Target? (Step 4)


For complaints regarding an order, ensure you provide Target with the order number and your personal information so they can check on this. For other concerns such as tracking an order, you can also do this by logging in to your account. Contact Target only if you can't resolve the problem by yourself and if you need additional assistance from the Customer Support team. For other issues with your Target experience and other concerns regarding your Target account, get in touch with Support today.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I file a complaint with Target?

Why does GetHuman Write How-to Guides for Target Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Target in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I file a complaint with Target? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 5 years ago
Updated a month ago
Viewed 3,335,935 times
Complaint department
target phone number
target complaint
Store Feedback
customer complaint
Store Feedback
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!