I would like to be credited for the Premium You Tube. I'm not sure why this keeps happe...

GetHuman5891069's Dispute a Charge issue with T-Mobile from March 2021

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5891069's own words
I would like to be credited for the Premium You Tube. I'm not sure why this keeps happening. It has happened one time before. Also I just paid$*** for a month of service. My account has never been that high and I have told you that I am on a tight budget. I thought that I had this issue taken care of and was paying a comfortable price. After ** plus years of being a T Mobile customer I might have to go to another provider because it seems like you don't keep your word. I think I was paying $** a month, but pay * months in advance. Please get this corrected. *Thank You for your time.*Deanna Welhoff...

GetHuman5891069 did not yet indicate what T-Mobile should do to make this right.

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T-Mobile

Dispute a Charge issue
Reported by GetHuman5891069
Mar 26th, 2021 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2705 others
0 customers following this

Timeline

GetHuman5891069 started working on this issue
Mar 26th 5:29pm

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