I recently discovered that your service appears to have assigned my cel phone number...

GetHuman4811621's customer service issue with T-Mobile from May 2020

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman4811621's own words
I recently discovered that your service appears to have assigned my cel phone number (***) ***-**** to one of your customers. The problem is that the number in question has been assigned to me for over * years, through Tracfone. So I am quite confused as to how your company could have assigned it to your customer out of Chico, CA, when it has belonged to me in Medford, OR for numerous years. Please research this matter and let me know what has happened in this regard. Thank you.

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T-Mobile

Customer service issue
Reported by GetHuman4811621
May 12th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1880 others
0 customers following this

Timeline

GetHuman4811621 started working on this issue
May 12th 4:28pm