Tried to get $*** plan prepaid and was abandoned on hold * times. Had to call back only...

GetHuman-mvsberg's customer service issue with T-Mobile from October 2018

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-mvsberg's own words
Tried to get $*** plan prepaid and was abandoned on hold * times. Had to call back only to be abandoned on hold again. Last call I was switched to Spanish
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T-Mobile

Customer service issue
Reported by GetHuman-mvsberg
Oct 12th, 2018 - 11d ago
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Seen by 3 customers so far
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Timeline
GetHuman-mvsberg started working on this issue
Oct 12th 9:47pm