I purchased a used Blackberry **** Curve off the internet, however I discovered (too la...

GetHuman1184942's customer service issue with T-Mobile from September 2018

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1184942's own words
I purchased a used Blackberry **** Curve off the internet, however I discovered (too late) that it was a T-Mobile phone. I have an ATT account, and would like to use this device with my account. I was told that T-Mobile would have to unlock the phone. I am unable to CALL T-Mobile because my original phone has been lost. Would you please unlock my phone so that I can use it?*IMEI: ************ ****BT MAC: ** *F BE ** BF ***FCC ID: L*ARD***UW**Thank you!
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T-Mobile

Customer service issue
Reported by GetHuman1184942
Sep 22nd, 2018 - 3 mons ago
I have an issue with T-Mobile too
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Seen by 1 customer so far
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Timeline
GetHuman1184942 started working on this issue
Sep 22nd 8:52pm