I am a retired military veteran and completed the military verification form. Once I su...

GetHuman829600's customer service issue with T-Mobile from June 2018

Help with my T-Mobile issue
The issue in GetHuman829600's own words
I am a retired military veteran and completed the military verification form. Once I submitted I received an email with tracking ID GJPK-****-**** stating I would receive a conformation text message within ** hours. It has been three days (** hours) and I have not received the text. My switch to T-Mobile has been riddled with mistakes from the store representative not doing the plan correctly for my military plan to now being overcharged on my bill. Can someone please fix these issues outlined above?
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T-Mobile

Customer service issue
Reported by GetHuman829600
Jun 28th, 2018 - 10 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 14 customers so far
Similar issue to 894 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman829600 started working on this issue
Jun 28th, 2018 3:55pm
GetHuman829600 indicated the issue is not fixed yet.
Jun 29th, 2018 5:16pm
GetHuman829600 indicated the issue is not fixed yet.
Jun 29th, 2018 5:16pm
GetHuman829600 indicated the issue is not fixed yet.
Jun 29th, 2018 5:17pm